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Associate Director - Property Management

Associate Director - Property Management

Job Title: Associate Director - Property Management
Contract Type: Permanent
Location: Leeds
Industry:
Salary: Not Specified
Reference: 9677252070
Job Published: June 19, 2021 12:52

Job Description

Job Description

CBRE are looking for an exceptional AD to join the Yorkshire and North East Property Management Team. Based in Leeds you will be the lead surveyor responsible for the Wellington Place development in Leeds City Centre. You will therefore need previous experience in managing grade A offices, retail and leisure use and have a strong focus on client relationships and customer service. The Yorkshire and North East Property Management team are responsible for managing properties managed by a number of key clients throughout the region including CBRE Global Investors, Harbert, MEPC , Wulston and Middlesbrough Borough Council in addition to local based clients. The team comprises 7 fee earners and has ambitious plans to grow through existing and new clients. The team is friendly, sociable and dynamic and offers several opportunities including:

  • Interested and varied work across asset classes.

  • Client facing role with the opportunities to lead client relationships and grow instructions.

  • Structured training and career progression

  • A strong internal support network. The purpose of this role is to work predominantly on the MEPC Wellington Place development, ensuring accurate and timely delivery of service and to work with other service lines to ensure a tailored and coordinated service.,

  • Manage the transition of client/properties in and out of CBRE management

  • Responsibility for compliance relating to sites under their control, taking action or escalating any issues relating to non-compliance

  • Carry out property inspections

  • Responsibility for taking the appropriate action in response to any legal notice received in relation to a managed property

  • Responsibility for preparing data for client meetings

  • Attending client meetings, ensure recording of minutes and carrying out of actions arising

  • Reading of leases and ensuring accurate data is maintained on the property management system

  • Ensure rent demands are raised accurately and on time

  • Provide recommendations to clients to recover rent and other sums due under the lease terms

  • Ensure client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales, subject to approval by line manager

  • Ensure all tenant application fee invoices are raised and paid promptly

  • Work with the on-site facilities teams to review and obtain approval of service charge budgets

  • Review service charge cash flows and budgets subject to client requirements

  • Approve service charge year end reconciliations in accordance with RICS guidelines / client instruction

  • Identify and progress opportunities for cross-selling activities

  • Responsibility for arranging and chairing occupier meetings and occupier liaison as required

  • Ensure recording of minutes of occupier meetings and 1-2-1 meetings are completed and all actions arising from the meeting are dealt with

  • Take appropriate action for all forthcoming lease diary events

  • Identify opportunities for providing additional services to clients and provide appropriate recommendations.

  • Review tenant applications and prepare client recommendations

  • Be fully conversant with, and adhere to, the rules and procedures contained in the Company's FCA Insurance Business Compliance Manual

  • Explore opportunities for new business generation and be an efficient presenter

Candidate Description

Key Skills/Knowledge

  • Ideally RICS qualified although property management experience is considered more important

  • Constantly updating knowledge of legislation relating to property management

  • Able to build and maintain client relationships and internal relationships with other service lines

  • Use and grow knowledge of law relating to property management in order to make recommendations to the client

  • Understand and grow knowledge of the clients' investment objectives

  • Be able to recognise opportunities for selling additional services to clients, including cross-selling

  • Able to build and maintain tenant / customer relationships

  • Be able to apply legal principles of tenant applications for consent and the processes to be followed

  • Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements including the terms of the lease

  • Able to use IT software such as Word, Excel and other databases

  • Able to work as part of a team, supporting other team members and assisting the lead Director in the department in the running of the team.

  • Build and maintain relationships with other parts of the wider CBRE service lines