Assistant Technologist - Accessories
|Job Title:||Assistant Technologist - Accessories|
|Job Published:||February 25, 2021 11:54|
The purpose of the role is to support our product development and ensuring our product complies with our quality standards and looks to exceed customer expectation. To work alongside our product operations teams, suppliers and key stakeholders to establish and maintain best practice., Product and Process
Understand and support delivery of the Primark Departmental and Quality strategy to deliver the customer promise.
Demonstrates technical knowledge to support the delivery of quality products that are safe, legal and fit for purpose.
Build and develop capability to assess commercial quality and testing requirements
Assist with product development and adhere to "the Best Practice" sample process flow
Investigate all Gold Seal rejections and communicate quality issues to product operations teams and suppliers
Build competitor awareness to enable quality, fit and performance benchmarking of Primark versus key competitors
Work with the Primark Compliance team to ensure the Primark Quality Standards are in line with industry standards (Value/Volume retail).
Demonstrate an understanding of the legal/product/retail requirements for labelling
Assist in identifying potential fit, fabric or component quality issues
Manage reporting of testing submissions by supplier/product area/product type
Compile and conclude tech packs and score card analysis as part of the delivery of the key line programme to ensure Primark quality standards and cost efficiencies are achieved
Investigate and support resolution of quality issues in a timely manner with clear solutions and communication to all relevant stakeholders
Monitors the Returns Report to identify high returning styles/products, highlighting risk to Product Technologists and develop CAP to enable improvements
With guidance from the Product Technologist learn to identify risk suppliers/product for Pre-shipment and CFS inspection
Evaluating risk and ability to make commercial recommendations on quality priorities in a volume environment.
Investigate customer feedback/customer complaints/product issues and record on the quality incident log
Monitors the Returns Report to identify high returning styles/products, working with the supply base to resolve and improve future deliveries.
Communicate with suppliers on the technical development of product.
Highlight risk areas from testing submissions and with support of the Product Technologists work on an improvement plan
Assist Suppliers on technical queries concerning product development
Assist with regular updates to the supply base on Primark quality standards
Gain a working understanding of the ethical team's factory audit process and compliance to understand supplier performance.
Communication and Influence
Communicates and interacts clearly and concisely to ensure that information is understood by product operations teams, retail and external contacts
Demonstrates/develop effective communication skills tailored to the audience and objectives; provides feedback and responds to others in a professional, courteous and respectful manner.
Supports the Product Technologist to deliver training and engagement with product operations teams and Suppliers to improve the sampling hit rate
Identifies and gathers relevant information to solve problems and make informed decisions relating to quality standards.
Makes decisions independently within parameters and understands when to seek guidance; collaborates with impacted stakeholders (Project teams, Suppliers and Peers).
Attends B&M department meetings representing the Quality function
Working with others
Works effectively with others to deliver common goals; readily offers support.
Respects the ideas and contributions of others and readily takes opportunities to learn and seek out stretching opportunities to support own development
Demonstrates self-awareness and understanding of own skills, abilities and development areas
Prioritises and manages own activities in a structured, independent and timely way; keeps others informed and obtains additional information when required.
Understands business need for flexibility and modifies behaviour accordingly; exhibits a positive, determined and results driven attitude.
Contributes to and supports the delivery and content of the Primark Quality Academy training courses
Supports training in best practice for sample approval to QA, product operations teams and suppliers
Supports regular updates to the product operations teams and suppliers regarding new sections within the QA manual., PLEASE NOTE: When attaching your CV or work examples it is very important that you name your files to include your name and not just "cv.doc" or "curriculum vitae.docx" or "myillustration.jpg". Instead use a format like this "joebloggs_cv.docx"
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