about 7 hours ago
We have an exciting opportunity for a CCTV Controller at one of our prestigious Shopping Centres. You will be expected, as a controller to show complete dedication to the role, the role will involve all aspects of control room based duties such as monitoring CCTV, dealing with alarm activations, communicating with staff, contractors and emergency services providing a customer-focused control room service.,
Monitoring and operating the site CCTV systems including associated reports.
Respond to emergency situations & liaise with emergency services.
Reporting and associated paperwork & documentation including detailed handovers.
Knowledge and associated reporting on the contractual agreement, Service Level Agreements (SLA's) & 'Key Performance Indicators' (KPI's).
Operating the client and company procedures and processes.
Managing the fire alarm tests, monitoring & evacuation procedure.
Attend, represent & actively take part in all required meetings.
Defect reporting and associated actions and follow ups.
Maintain the standards of the Security for access / egress and visitor regulation.
To respond to requests & resolve issues within the agreed SLA time frames.
CCTV License essential.
5 year of work history Vetting essential before starting the position.
As a job requirement officer must be available to work days nights and weekends.
Job Application Includes CV must be submitted with up to date 5 year work history.
It is essential that the Operator has CCTV experience.
The CCTV Control room operator will need to be a team player with an enthusiastic attitude.
The CCTV Control room operator should be able to work on own initiative.
Flexible Approach to work to suit the business needs.
Excellent communication skills are required both written and verbal.
It is important the CCTV Control room operator is calm under pressure.
Comprehensive working knowledge of Microsoft Office, Outlook, Excel and Word.
Be able to work as part of a team as well as an individual.
It is essential that you have strong system's experience i.e. CCTV, Access Control.
Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base. Values: Delivering the exceptional, every day
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