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Water Quality Officer (Shifts)

Job Description

Job Description

Rullion Limited are currently recruiting on behalf of United Utilities for a Water Quality Officer on a 6-month temporary basis located in Fazakerley, Merseyside.

The purpose of this role is to manage and carry out the process of gathering samples for regulatory and operational purposes including the undertaking of field-testing activities. On collection samples are transported (either directly or indirectly) to a laboratory for testing.


  • To plan out a daily route for sample collection, the route being chosen to maximise sampling efficiency and minimising transport costs

  • To collect samples, following pre-determined Quality Procedures and Quality Instructions, Samples are taken from all points from 'bath to bay' and 'source to tap' to include but not limited to process samples, compliance samples, environmental samples, mains repairs, customer complaints, incidents and events

  • Perform field tests, for example, but not limited to (pH, taste and odour, free and total chlorines, temperature etc) samples taken by sampling officers following pre-determined Quality Instructions

  • To create a positive interaction with Customers

  • To interpret and briefly explain the findings of field tests, including visual examination of the water supply, for customers who query the analysis

  • The sampling is a combination of planned and unplanned (cold call) activities and requires a high degree of social skills to create a good image for the company

  • Submit the samples and field data to the Laboratory properly matched and linked to the daily sampling schedule, via appropriate current processes and using technology as required. The data normally being processed via electronic handheld device (PDA)

  • To ensure that samples will meet strict time targets for delivery to the Laboratory

  • Operate the sampling vehicle safely so that incidents involving driver error are minimised

  • Follow clearly defined Analytical Quality Control Instructions to monitor the quality of the testing carried out in the field and reporting exceptional "out of control" results to strict timescales

Candidate Description

  • Minimum of 5 GCSE's including Maths, English and Science

  • A high degree of social skills for working in a customer orientated environment

  • Experienced in dealing with difficult customers

  • Full driving licence

  • Basic computer skills to data entry is essential

  • Basic knowledge of disinfection principles, water and wastewater treatment

  • Maintain relevant and up to date Continuous Professional Development (CPD) records to meet the requirements of DWI regulation 16

    Desirable Criteria

  • Basic knowledge of drinking water treatment and disinfection

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