Responding to customer queries to ensure the best level of Customer Service is delivered at all times.
Within a defined framework work to resolve appeals cases
To be successful in this role you will:
Demonstrate good working knowledge of Microsoft packages including Word, Excel, Outlook with the capability to learn several in-house systems.
Have great attention to detail
Be organised with the ability to prioritise your own workload
A confident communicator, both written and verbal.
Be customer focused, wanting to go the extra mile in everything that you do
Enjoy working effectively as part of a team.
OCR are an exam board for the UK, due to a busy summer period we are seeking a number of temporary employees to join our teams.
Please click on the link to apply directly via REED - https://www.reed.co.uk/jobs/compliance-officer/46786565?source=searchResults&filter=%2fjobs%2f46786565-jobs
Cambridge University Printing House, Shaftesbury Road, Cambridge, Cambridgeshire, UK, CB2 8BS Loading… Open In Google Maps Loading… Enlarge Map Loading