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Student Records Administrator

Job Description

Job Description

  • Issuing student documentation such as transcripts and status letters using standard templates.

  • Responding to requests to verify student/graduate qualifications or status.

  • Liaising with students, alumni and external contacts on requests and liaising with colleagues/managers to resolve more complex or non-standard requests.

Candidate Description

  • Experience working in Higher Education or a similar context

  • Excellent attention to detail

  • Strong communication and customer service skills, particular in written/email communication

  • Comfortable with learning new IT systems and databases quickly

  • Ability to follow standardised processes correctly and consistently after training, and to recognise when an issue should be referred

  • Ability to handle a high volume of requests, maintaining accuracy throughout, even when managing repetitive tasks.

  • A flexible attitude to work, able to switch between different tasks as directed by managers to provide support where it is most needed.

Application Description

To speak to a recruitment expert please contact Essanjo Jorge