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Service Line Specialist (Digital Operations)

Job Description

Job Description

  • Pipeline Development and Management - Among the critical tasks to be featured in the sales plans are developing the opportunity pipeline, qualifying high priority deals, and winning new business in line with agreed targets.

  • Closing Sales - The main responsibility and focus of the role will be the growth of our BPS business with a specific emphasis on growing Technology Markets Digital Operations sales. Specifically, win new deals in customer account per pre agreed targets.

  • BPS Solution Development Oversight - As part of sales pursuits, partner with Cognizant BPS solution architects and delivery teams to create effective deal solutions.

  • Proposal Development - Understand customer needs and translate them into winning proposals for Cognizant and its Clients.

  • Revenue growth - Drive sales and account management

  • Create strong relationships and collaboration with both the Delivery Leader in the Technology Markets BPS as well as the larger sector in general such that there is consistent value and expansion of offerings and growth across the whole of the practice.

Candidate Description

  • Deep understanding of Industry specific operations in Technology Markets and be able to engage in detailed discussions with various client stakeholders (business stakeholders such as Dir/VP of business unit, CFO/COO etc.).

  • Deep understanding of the BPO industry operations, and be able to engage client executives in detailed BPO deal, solution, transition, and transformation shaping discussions.

  • Technology Markets BPO Solution Development - Strong preference for Technology Markets BPS sales executives who have material and "hands on" Technology Markets BPS solution development experience

  • Consistent record of growing a business successfully over the years through strong client relationships and a deep understanding of the Technology Markets industry.

  • Deep understanding of Digital Operations/BPS and able to engage C-level executives in detailed BPS deal, solution, transition, and transformation shaping discussions.

  • Significant international experience required including being conversant in global service delivery models - both shared services and BPS.

  • Demonstrated ability to create strategic partnerships with large and complex organizations.

  • Ability to operate in a fast-paced entrepreneurial and highly matrixed organization.

  • Proven ability to guide, influence and develop a wide range of professionals.

  • Strong problem solving and analytical skills and the ability to "roll up your sleeves" and work with a client to create timely solutions and resolutions.

  • Extensive years in Sales & Account Management.,

  • Bachelor's degree is required

  • Global Business Services - Client-facing GBS project experience is helpful.

  • Technology Outsourcing - Background in technology outsourcing solutions is preferred

Application Description

Employer Description

Cognizant's Digital Operations (DO) business unit is one of Cognizant's highest growth businesses and a critical part of Cognizant's business strategy. To accelerate this growth even further, BPS is expanding into industries, service lines and markets globally. One of DO's strategic growth markets is the Technology Markets and DO is looking for a highly-accomplished, results-driven senior sales executive to originate, advance, and close large sales opportunities in outsourcing. This individual will be working with Cognizant's C-level client executives and Cognizant senior leadership to drive sales and business development in a high growth and highly autonomous environment., Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us @Cognizant.