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Service Administrator

Job Description

Job Description

Some of your duties and responsibilities as Service Administrator will include:

  • Process Service job sheets through Sage200

  • Process Service sales invoicing

  • Complete Service works orders

  • Chase customer order numbers

  • Arrange carriage and produce documentation for the return of goods to customers

  • Work in tandem with the Northern Service Administrator to ensure service in provided across the UK

  • Take card payments and distributing receipts

  • Processing sales orders onto Sage200 for spares orders

  • Communicate with the Sales Administrator at Head Office to replenish low stock

  • Pack and ship spare orders from the site when required

  • Manage Atex Z1 compliance paperwork

  • Dealing with customers, enquiries, transferring calls and taking messages

  • Chasing outstanding Service debtor accounts

  • Ensure that Service customers accounts are up to date

  • Emailing monthly statements

  • Emailing copy invoices to customers when required

  • Credit limit checks and reviews

  • Assisting in warehouse and packaging operations

  • Deal with customers upon arrival, drop off's, enquiries, etc

  • Booking in and out service equipment onto Sage200, liaise with customers to arrange collection after service completed

  • Monitor stock and place orders at Head Office

  • Assist the Southern Service Supervisor in the day to day running of the Service Centre

  • Assist with stock take

  • Providing administrative support to finance and wider admin team

Candidate Description

  • Strong communication skills, both verbally and written

  • High attention to detail and accuracy

  • Excellent customer service skills

  • Effectively and confidently liaise with internal and external stakeholders

  • Finance / Credit Control background (desirable)

  • Highly organised

  • Manage and prioritise your own workload

  • Occasionally support the warehouse staff with manual tasks such as packing / unpacking equipment

  • Any other duties required of you within your role

Employer Description

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.