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Sales Order Processor Purpose of the Position Main Tasks

Job Description

Job Description

Taking Customer orders the whole way through from checking stock availability to raising internal sales and purchase orders on SAP through to delivery, raising invoices and chasing for payment where necessary.,

  • responsible for order processing

  • responsible for stock management

  • to act as quality co-ordinator and ensure ISO9001 is complied with and the quality accreditation

    remains in force

  • to provide comprehensive administrative, financial and operational support to Finance & Admin Manager (FAM),

  • Process all customer orders, matching to quotation if applicable and coded by Technical/Sales Support.

  • Check stock and or delivery times from supplier and advise customer accordingly.

  • Advise customer of any subsequent change to delivery time by completing and sending Contract Review emails

  • Process all PO's to supplier to meet customer requirements.

  • Liaise with supplier regarding delivery

  • Dispatch goods to customer using most appropriate means.

    Stock Management (Goods Inwards)

  • Ensure all goods received are in good order and match PO and DN

  • Process all purchase delivery notes and purchase invoices using SAP

  • Ensure goods required on call-off by customer are maintained either on stock or by delivery schedule.

  • Make any necessary adjustments for stock items used by repairs and service.

  • Process any necessary Works Orders.

  • Maintain stock ledgers, including demonstration stock. Ensure all new stock codes, including nominal ledger coding, are updated.

  • Run complete stock check at year end and make any necessary adjustments to levels or values, after authorisation from FAM

    Quality Co-Ordinator

  • Maintain the quality manual and controlled documentation, including the issue of all new Company forms.

  • Maintain the staff training records applicable to the quality manual.

  • Plan all quality audits and commission the correct member of staff to undertake the audit.

  • Record all audit results.

  • Maintain register of non-compliance, and resultant actions.

  • Attend appropriate training courses to be fully conversant with the standard and any planned changes.

  • Organise bi-annual attendance of Quality Assessor, and ensure any actions highlighted by these visits are completed

  • To undertake any other duties and responsibilities that may be deemed necessary and relevant to the post.

    Finance and general administration

  • To assist with incoming calls, general office administration including post, stationery orders, filing etc.

  • Process all statements and debt chase letters in accordance with customer's payment terms.

  • Maintain credit control spreadsheet notes. Accelerate bad debts to FAM

  • Process all sales receipts made by either BACS or cheque

  • Liaise with freight forwarders, carriers to obtain the best possible level of service and price.

  • Ensure carriers or freight forwarders are informed of any changes to regular dispatch.

  • Answer customer queries progressing orders, pricing or delivery queries.

  • Process price updates throughout the year on SAP

Candidate Description

  • Proven ability to produce clear accurate reports using a variety of tools.

  • Ability to fully utilise computerised and manual systems to provide maximum efficiency of office procedures.

  • Evidence of experience of Microsoft Office, SAP, database packages and report writing tools.

  • The ability to display a high level of initiative to contribute to the on-going continuous improvement of best office practice.

  • The ability to communicate effectively and be a team player.

  • Experience of customer service, stock control, ISO 9001 quality system

Application Description

To speak to a recruitment expert please contact Jema Fowler

Employer Description

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.