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One Stop - Shift Manager

Job Description

Job Description

Here at One Stop Stores we aim serve local shoppers a little better every day. Being a part of the local community, we can achieve this but it's our colleagues in store who really bring this to life.

In this role, you will greet and welcome customers warmly, chat to them to find out their shopping needs, sell the right products to them and make their shopping experience a great one.

As well as having brilliant customer service, you'll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer.

You will need

Whilst being ready to roll up your sleeves and do what's needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family, you'll need to:

  • Greet each customer with a warm and friendly welcome

  • Listen to and talk with customers to find out what their needs are

  • Lead and have accountability for your shift

  • Make sure security procedures are followed during store open and close routines

  • Do your best to ensure the customer finds everything they want

  • Be passionate and knowledgeable about our products and services

  • Always be in store, on time, smartly dressed and ready to serve

  • Always think 25 when serving age restricted products

  • Work as part of a team to complete store duties

Employer Description

One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, we are owned by Tesco PLC but operated as a separate business.

One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week One Stop aims to meet the needs of all its local customers. Since 2003 we have been a subsidiary of Tesco.