To provide comprehensive day to day administrative, technical, and financial support including providing reports and statistical information to maintain and enable effective day to day operation of the Network Management Team. To help maintain and update the computerised and other Statutory Registers as set out under the New Roads and Street Works Act 1991 and the Traffic Management Act 2004 to ensure that all works promoters improve co-ordination of all works and contribute to the aims of minimising disruption on the highway,
To investigate all enquiries from members of the public, Councilors, stake holders and other departments of the Council and to take appropriate action when required
To assist in the production of invoices for Permits, Fixed Penalty Notices, Section 74 over runs, Sample and Defect inspections and deal with enquiries from statutory undertakers. To assist in producing invoices for events and to monitor and log all payments due.
To assist in the management of processes for logging and issuing section 74 overruns and Fixed Penalty Notices.
To attend and assist in compiling accurate meeting notes for quarterly coordination meetings, regular utility performance meetings and others as required by managers and producing minutes of meetings for distribution
To undertake preliminary investigations into complaints / enquiries ensuring they are fully researched, and appropriate action taken.
To assist in the administration and processing of Electronic Transfer of Notices (ETON) from utility companies and internal works promoters and section 50 Private Street Works Licences
To input advance planning information for the purposes of coordination to the TfL central register database and to configure the system as required for accurate reporting of advance works.
Experience of delivering high levels of customer service
Experience in developing partnering arrangements internally and externally
Very good analytical and interpretation skills.
The ability to prepare and present reports, presentations, and technical findings.
Experience of managing the implementation of road works and street works.
Strong understanding of the systems and processes employed in this environment.
Good negotiation and consultation skills.
Good understanding of relevant legislation, the political context and public-sector environment.
Excellent communication skills.
Ability to make decisions based on the interpretation of complex information obtained from a range of sources (numerical and written)
Ability to organise workload to meet often conflicting targets and deadlines.
Ability to deal successfully with conflict
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To speak to a recruitment expert please contact Rebecca Evans
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.