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Key Account Manager

Job Description

Job Description

Developing growth within designated accounts.

  • Ensuring that customer expectations are met and are in line with business objectives.

  • Responsibility for maintaining the forecast of designated accounts and monitoring risks to output.

  • Assisting external sales in setting sales forecasts and striving to meet financial targets.

  • Participating in the identification of business improvement opportunities and their subsequent implementation.

  • Supporting quoting, aged debt and inventory management.

  • Conducting presentations and managing meetings where necessary.

  • Providing regular reports and presenting Key account information to senior management.

  • Point of contact for designated accounts to deliver customer service excellence.

  • Liaising on a cross departmental basis to drive through output ensuring to expedite orders and deliveries.

  • Supporting Head of Customer Services where required.

Candidate Description

  • Extensive experience in a customer service environment within electronics manufacturing.

  • Strong experience working to and achieving sales targets.

  • Good knowledge of Microsoft Office to include Excel, Word, PowerPoint and Outlook.

  • Knowledge of PCBs / electronics is desirable.

  • UK travel will be required and occasional international travel may be required.

  • Excellent communication and interpersonal skills, able to successfully liaise with employees across different levels of the Company internally and externally.

  • Strong level of focus and self-motivation with a positive attitude.

  • High level of customer focus.

  • Excellent presentation skills.

  • Project management skills.

  • Excellent time management skills.

  • Flexible and proactive approach.

  • Able to respond to changes in demand and meet tight deadlines.

Application Description

For more information please contact Jema at the Basingstoke Adecco office or apply online, To speak to a recruitment expert please contact Jema Fowler