Back to Job Search

Job Title: People Services (HR) Assistant FTC 12months

Job Description

Job Description

This role is a varied and fabulous introduction into the world of HR as a People Services Assistant in which you will be supporting the People Services Administrator and Advisors in the provision of a first-class service to line managers, employees and UK People Partners.

More about the role

Customer Support: Using a variety of formats (email, phone and our internal ticketing systems) you'll support the resolution of queries in line with UK Policies and keep everyone informed.

Administration: the accurate and timely recording of HR elements for employee records, candidate applications and vendor invoicing all fall within this remit - so an eye for detail, great organisation skills and an ability to follow (and suggest improvements to) process is key.

Systems and Data: Systems and data both feature heavily in the HR world so you will need to be technically savvy and quick to pick up new tools and systems. You'll have to be comfortable working with and keeping up to date large volumes of critical and sensitive data.

Smart and astute: This means being on the ball and quick to respond to changes or additions to new HR policies, able to explain HR terms and procedures to line managers and employees and be confident in providing advice and guidance (once we've trained you brilliantly).

Whilst it would be useful if you had a sprinkling of HR knowledge or experience, what we are really looking for is the right attitude and behaviour.

Candidate Description

  • Ability work on your own initiative AND as part of a team - we need a collaborator with an ability to work independently

  • Proactivity - we need drive and personal motivation, plus a pride in solving queries and providing a brilliant service

  • Organised - HR has LOTS of files, information and confidential data, so you will have a natural ability with keeping things in order, confidential and under control.

  • Adaptability - in HR, like in business, things can come along that are unexpected so you'll need to work with agility and be prepared to re-prioritise (with guidance) at the drop of a hat. And that's partly what makes the role SO interesting.

  • Communication - Excellent written and verbal communication skills

    The successful applicant will also be expected to occasionally travel to our global HQ in London Bridge,

  • AND - we have also implemented 'Work Wise' into our HQ - flexibility of 'in-office' hours, the ability to work remotely and a new meeting charter.

Employer Description

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here.

The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up.