Lead on all consultant level analytics and insight to ensure TBSAH team and wider business is making decisions routed in data and robust analysis, while elevating the use of data within the channel to drive impact and value for the business.
More about the role
Embed the right reporting for TBSAH that is efficient and effective
Liaise with IT data team to brief, refine and embed all consultant behaviour and related TBSAH reporting
Brief, refine and embed global reporting on campaign effectiveness with support of other analytics teams to ensure comprehensive and complete picture
Lead on consultant behavior and end customer Insight and Analysis
Actively engage with TBSAH team and Markets to support customer behaviour understanding. Identify current knowledge gaps in understanding and develop learning plan
Measure success of key business strategies in relation to consultant behavior and manage all ad hoc requests in relation to consultant behavior
Identify growth opportunities across the business through consultant behavior insight. Actively look to growth opportunities for the business and drive implementation.
Build and oversee all advanced analytics for the channel. Manage all key segmentations and models in the TBSAH channel (either developed inhouse or with external provider).
Develop best practices and oversee quality of data with IT data team
Look to external providers for best practise and implement at TBS
Ensure the processes are in place to deliver on-going quality projects and data
Build a network with other entities in the wider Group to ensure best practise in analytics
Ensuring appropriate teams are trained so that they can fully utilize the data available
Work closely with the Customer Analytics Manager to merge end customer data into the SCV and use for analysis, Personal Conduct Leadership Collaborative Skills Commerciality
Knowledge of analytics & data management tools and practices
Experience providing analysis to drive business decisions.
Experience with influencing and educating stakeholders.
Relevant experience in the data modelling and data visualization
Proven track record of driving business change through data
Knowledge of the cosmetic and retail industry is appreciated
Excellent numerical and analytical skills
Ability to self-manage workload and multi-task to tight deadlines
Tools & Systems:
Modelling in Microsoft Synapse environment ideally or similar data platform software
Database and modelling languages such as Python, R, SAS or SQL
SAP ideally or similar sales data platform
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here.
The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up.