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IT Officer

Job Description

Job Description

Are you an IT Officer, looking for a new exciting, flexible role, at a leading veteran charity, with an array of exciting possibilities?

The purpose of the role is to be responsible for the day to day running and management of the delivery and IT services. You will ensure the Office runs smoothly by providing efficient and effective administrative and logistic support to the charity, in order to enable the charity to work effectively. You will be managing the charity's front office and undertake receptionist duties.

You will also assist with ad hoc administrative needs of the charity.,

  • Partner with the third-party IT support provider and act as a subject matter expert for the IT Service Desk including creating new users, resetting passwords, changing users rights, trouble shooting and resolving ad hoc IT issues etc.

  • Maintain an up-to-date record and track all IT equipment (e.g. laptops, printers, mobile phones) for the organisation.

  • You will have responsibility as the escalation point of contact for employees seeking assistance with computer, printers, projector and other IT systems issues,

  • Procure all IT and other equipment (e.g. computers, printers, mobile phones)

  • Ad hoc IT tasks as required etc

  • Undertake receptionist duties, monitoring and directing/ responding to general emails, answering calls

  • Provide overall office support to colleagues.

  • Prepare correspondence on behalf of the CE and Directors as required.

Candidate Description

  • Have good exposure of Office 365

  • Have excellent understanding of cyber security

  • Have admin experience

  • Have excellent organisation skills

  • Have excellent communication skills

  • Excellent customer service skills

  • Be familiar with Ticketing systems

Employer Description

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.