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HR Services Officer

Job Description

Job Description

  • Provide an effective, quality transactional service across the areas of recruitment, training, and post-employment as required.

  • Contribute to a flexible and resilient service by developing proficiency in multiple disciplines within the transactional service centre.

  • Provide 1st line HR advice, manage and resolve customer enquiries and requests for service support in line with the relevant Force policies.

  • Contribute to reports and statistics through maintenance of accurate information and data records.

  • Take personal responsibility for prioritising workloads in accordance with agreed deadlines and delivery standards.

  • Prepare, collate and record information across HR, ensuring accuracy and integrity of data within all areas of responsibility.

  • Contribute to the process of continuous development within HRSSC.

  • Contribute to the effective running of the HRSSC by carrying out ad hoc or rostered team tasks as required.

  • Attend career and job events as and when required this would be occasional evening and weekends.

Candidate Description

  • GCSE English Language Grade C/4 or above or equivalent level qualification, or demonstrable previous experience in preparing written correspondence and communicating with internal and external customers in writing.

  • Experience of providing excellent customer service to include dealing directly with customers over the phone and also face to face.

  • Experience in the use of Microsoft Office applications.

  • Experience in using computerised databases.

  • Experience in dealing with confidential matters.

  • Good team worker.


  • Certificate in Personnel Practice, or equivalent qualification.

Application Description

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To speak to a recruitment expert please contact Lynette crisp