As a HR Operations Administrator, you will provide quality advice, guidance, and administration to meet the requirements of the HR Operations Team and our customers whilst ensuring a fair and consistent approach to policies and procedures.
You will act as a first point of contact and escalate to other HR areas of expertise for all queries that cannot be resolved.
The difference you'll make.
Providing excellent customer service to managers, employees, and colleagues in all areas of the business and the potential to assist external candidates new to the bank.
Processing task and actions in accordance with service standards and HR Operations procedures in accordance with HM UK Government, FCA & PRA guidelines.
Communicating clearly and concisely, providing accurate and timely information to our customers.
Completing all relevant checklists to ensure HR Operations procedures are complete.
Experience of handling HR related queries / administration tasks and processes.
Working knowledge and understanding of GDPR practices.
It would also be nice for you to have.
Experience of working in a high volume, fast paced and process led role.
Good knowledge of Microsoft Office and Service Cloud Packages. Workday would be desirable however not essential.
Able to communicate effectively with internal and external stakeholders at all levels.
Familiar with agile working practices, self-motivated and can evidence ability to use initiative.
If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at email@example.com or call 0870 414 9080.