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Housing Assistant

Job Description

Job Description

We are excited to be working with one of our leading public sector clients who have an opportunity to have a direct impact on the service provided for the community. Their vision is to have a positive impact on people and communities by providing high quality homes, supporting independence, and creating opportunities. They are looking for forward thinking customer champions who put the customers at the heart of what they do.

The temporary role of Housing Assistant will assist with the general office admin functions, office cover and post duties as and when required.,

  • Assist with the management of supported housing

  • Act as the first point of contact for incoming calls from tenants and support agencies. Other administration duties such as writing letters and monitoring

  • Provide information requested by other teams to assist them in the management of servicing and maintaining equipment and arrears/former tenant arrears collection

  • Contact support providers, social services, and service commissioners to ensure that void data is up to date and update the housing management system as required

  • Input information onto computer systems in relation to void properties, changes of tenancies and housing benefit. Daily monitoring and actioning of team and own workflows

  • Prepare information, for example for: signing-up new tenants, annual scheme review visits and for housing benefit

Candidate Description

The ideal candidate will have a full UK Driving License and access to their own car. They will be an effective communicator and be able to work as part of a team as well as on their own.