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Head of Health and Care

Job Description

Job Description

JOB PURPOSE AND SCOPE: To lead the Health and Care team to provide a wide range of physical and psychological support services to meet the needs of the workforce, and continue to implement and monitor the activity of clinical services, manage outsourced service options and contracts.


Strategic Delivery

  • Responsible for ensuring the development, implementation and delivery of the Health & Care Strategy and delivery plan, roadmap, associated policies, procedures, standard operating procedures (SOPs), and guidance as related to employee health protection and workplace health management in a collaborative, systems driven framework.

  • Develop and manage Key Performance Indicators to monitor demand and performance delivery against demand ensuring service is meeting expectations.

  • Manage outsourced suppliers for physiotherapy, OHP services, SMP services, mental health support, crisis support, vaccinations and OH software systems.

  • Develop and drive the quality management/governance systems ensuring effective delivery of all health and care services to appropriate/validated clinical models, processes, standards, and the law, e.g., SEQOHS, ISO, College of Policing Oscar Kilo program, ICO and where relevant CQC.

  • Develop business cases and bids for activities and expenditure to further improve health needs/risks, service requirements. Providing a degree of project management and oversight to ensure implementation of appropriate services.

  • Monitor and evaluate service delivery through development of appropriate service feedback, KPIs. Implementing a reporting structure, identifying improvements and achievements as well as risks and issues and mitigating actions to address. Ensure that external contracts, where used, are resourced appropriately, and meet service delivery KPIs

    Operational Delivery

  • Provide appropriate health risk direction/leadership to the organisation in the support of major incident events.

  • Continue to identify, monitor, and mitigate organisational health risks, feeding into the corporate Heath Risk Register, Health and Safety Risk Register and subsequent risk management systems and boards.

  • To be the clinical lead on senior teams for both occupational health and wellbeing matters.

  • Collate and review health data to inform and shape the future provision of health services, interpreting and reporting on this information as required. Develop analytics and reports based on metrics gathered from injury and illness data to help identify preventive measures.

  • Work closely with Commander leads, Heads of department, HR and other key stakeholders to ensure that the team is responsive to service needs and can appropriately support complex case matters and change management initiatives.

  • Regularly present to internal and external groups on the health and wellbeing of the workforce and the plan and progress to improve this. Ensure all teams have the tools to support the workplace health and care agenda, with policy, procedure and training available to compliment this.

    Leadership & Engagement

  • Provide leadership and clinically supervise a team of internal and external clinicians, plus support functions delivering the health and care service profile, including where appropriate work instructions and clinical prescribing, where professionally competent.

  • Develop and maintain strong working relationships within the force and externally to understand current and emerging health issues.

  • Responsible for ensuring that the Health & Care team have, and maintain, the correct qualifications registered by the General Medical Council (GMC) together with the appropriate experience in order to work within the team for Lincolnshire Police.

  • Ensure that you and your team have the knowledge and skills to revalidate the required medical qualfications to remain on the NMC register.

  • Proactively identify areas for development which will positively impact the Force on all health and wellbeing matters.

Candidate Description

  • Registered general nurse/state registered nurse and hold an occupational health qualification at postgraduate/diploma level

  • Registered on part 3 of the NMC register with specialist practice in Occupational Health or GMC equivalent

  • Postgraduate level or similar accreditation or equivalent Occupational Hygiene, Healt h and Safety Risk Management

  • Experience Demonstrate experience of leading an Occupational Health and Wellbeing service to a complex, multi -faceted, high demand organisation

  • Experience leading and developing OH service in a Policing and /or blue -light sector

  • Experience supporting occupational health services delivery in complex high -risk cases , and / or during major incident events

  • Experience designing /re -designing OH service s and clinical governance systems to ensure best practice /effective management of organisational health risks

  • Experience developing policy, process and procedure for workplace health services

  • Previous experience of managing directly or through contract management other relevant services such as physiotherapy , psychological service provision etc

  • Experience of interpreting and implementing a diverse range of responses to employee wellbeing issues including law, policies , and regulations

  • Previous experience of delivering strategies and initiatives which drive employee engagement

  • Skills Highly developed leadership, negotiation , and influencing skills with the ability to motivate, challenge , and engage individuals and teams

  • Demonstrates the ability to work under pressure and meet specific deadlines

  • Ability to collate and analyse data, presenting the findings in written and verbal reports

  • Accuracy and attention to detail, recording and managing relevant data to underpin service delivery

  • Demonstrate use of computer systems and databases including the auditing of information within systems

Application Description

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