Back to Job Search

Field Support Supervisor

Job Description

Are you a passionate and experienced Field support Supervisor? If you are this may be the perfect role for you!

Location: Kingston Upon Thames

Pay Rate: £26,364 per annum

At Voyage Care we value the hard work and commitment of our colleagues by offering:

  • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
  • Premium overtime rates at an additional £1 per hour (Ts & Cs apply)

About this Job -

Voyage Care are currently looking for a Field Support/Field Care Supervisor to join us at London West DCA in Kingston Upon Thames. As a Field Support Supervisor/Field Care Supervisor you will be managing multiple Supported Living Services that form part of the DCA (some of these areas include Kingston Upon Thames, Harrow and Uxbridge).There is also a dedicated Care Coordinator based at the London Bridge office who will be part of the support function for supervisors and management team.

As a Field Support Supervisor you will be responsible for creating and maintaining person centred support plans and ensuring high quality support is provided to each of the people that we support. You will be reporting in to the Branch Manager and be required to delegate duties to Support Workers, promote good practice at all times and act as an effective and positive role model.

As a Field Support Supervisor, you may be required to work alone with the people you support or as part of a team, and may be required to provide support in any location appropriate to meet the needs of the service. You will also take part in the on call rota.

Our Field Support Supervisors are responsible for managing a staff team and liaising closely with the recruitment function to ensure their services are adequately staffed.

So what can voyage care do for you?

Your benefits

Our colleagues are amazing and make a difference to people's lives every day. We recognise their hard work and dedication by offering a rewarding pay and benefits package alongside our fulfilling roles. This includes:

  • Enhanced evening, weekend and overtime pay
  • Pay increases between roles
  • Employee discount app and funded Blue Light discount card
  • Enhanced family leave
  • Free 24/7 external counselling service
  • Access to external Wagestream app
  • Paid training, inductions, DBS checks and qualifications
  • Pension scheme and life assurance
  • Long service awards
  • Refer a friend bonuses

"Recommend a Friend Scheme which rewards £500 to £2000 T&C apply"

What qualities and attributes are we looking for?

  • Experience working as a Field Support Supervisor
  • Care Training
  • Genuine desire to make a positive difference in people's lives
  • Excellent verbal and written communication
  • Good team player
  • Ability to provide a trusting and stimulating environment
  • Passionate about empowering service user's independence



Key Responsibilities

You will have overall responsibility for assessing new people that we support, and the development, maintenance and implementation of individuals' support plans, encouraging the people we support to take an active role in all aspects of daily living

Ensuring that all people we support have up to date documentation, observations and MAR charts, in accordance with the company's Administration of Medication Policy; including staff medication competencies and regular audits of Medication records

Arranging, planning and conducting the supervisions and appraisals of support workers as and when required.

Attending, participating and contributing to various meetings for the people that we support and your team.

Undertaking all training (including statutory) relevant to the needs of the service and the people you support and according to relevant legislation, in order to professionally develop and gain skills beneficial to the individuals.

Ensuring all policies and procedures applicable to the service and the company are followed and understood in order to comply with regulations and good practice.

To provide a service and deliver care from time to time when emergencies, or short term requirements present such a need. This may be in the absence of any other member of staff.

Click Apply to complete our one page application………All applications & CV's received are reviewed on a daily basis.

We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS/PVG check and Regulated Activity which will include a check against the Barred adult list.