To work as part of an area-based generic team, undertaking enforcement duties in relation to refuse, fly tipping, fly posting, litter, dog fouling, graffiti, abandoned vehicles, cars for sale, illegal trading and general and highway enforcement duties to ensure the Council's statutory functions are complied with. As part of the generic area-based approach, monitor the performance of contractors providing contractual services in relation to refuse collection, cleansing, recycling, removal of abandoned and other vehicles, ensuring all services are planned, procured, and delivered within the spirit of the Best Value and in a customer orientated manner,
Contribute to the development, monitoring, review and evaluation of an enforcement strategy which includes an integrated/generic area-based inspection regime for all enforcement powers in relation to street cleansing, refuse, street trading, footway parking, builders' materials, abandoned vehicles, highway obstructions, flyposting and other associated legislation
To integrate public concerns/issues to aid enforcement activities to improve local environment
Plan, organise, implement, and review special projects, involving the local community where appropriate.
Undertaking inspections in relation to cleansing, refuse collection, abandoned vehicles, public conveniences, trading, open spaces, flytipping, flyposting, gullies and highways in accordance with the Council's procedures
Dealing with customer queries, complaints and correspondence within the set standards.
Supporting Envirocrime Prevention at times of inclement weather or other emergencies
Deputising for Area Manager in your specialist area as may be required.
A working knowledge of the Police and Criminal Evidence Act 1984
Knowledge of court procedures and giving evidence
Knowledge of contract management procedures
knowledge of relevant legislation e.g., Environmental Protection Act, London Local Authorities Act, Highways Act, New Roads and Street Works Act and other legislation
Ability to liaise with other stakeholders e.g., council departments, contractors, the police to develop an integrated multi agency approach to enforcement issues
Ability to converse with the public with empathy and tact and in sensitive environment.
Experience of contract management and/or enforcement or comparable field
Dealing with public, particularly in sensitive situations
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