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Customer Support Administrator

Job Description

Job Description

Implement system builds for new business, as determined by the Customer Support Manager.

 Liaise with the IT team on any system developments or changes for new business implementation.

 Action amendment requests to system builds as and when they arise.

 Thoroughly test all new system builds and amendments to existing business.

 Understand the results of the testing in terms of pricing, taxes, errors, documentation generated etc.

 Provide support and assistance to the team of Experts, Project Implementation Managers and other departments for new and existing business requests and queries.

 Provide ongoing administrative support to clients and policy holders when required.

 Any other duties which the company may reasonably require.

Key Responsibilities

 System set ups for new clients.

 System amendments for existing clients. 

Candidate Description

This role requires gaining knowledge of all department needs within the company and being able to have a good working relationship with all departments to ensure the projects are completed right first time and to the deadlines agreed., Strong Reporting experience

 Comfortable with Numbers and working with reports in detail

 Good Communication skills

 Competent with internal systems

 Comfortable liaising with different internal departments 

Application Description

To speak to a recruitment expert please contact Anisha Dubb

Employer Description

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.