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Customer Service Station Assistant

Job Description

Job Description

Role: We have Gateline and customer servoice roles available in Reading train station

We have customer service opportunities at Reading station. As the first or last point of contact on a customer's journey, you'll be assisting the customers in the station with queries and offering assistance as when required at the Stations. Helping the public to ensure they understand where to go during their journey, help them in and around the station and providing excellent customer care!

You will be involved in….

  • Manning the station gatelines

  • Supporting customers needing assistance

  • Ensuring the safety of the station environment

  • Providing a friendly and personable service

    What are we looking for?

    We are looking for focused and flexible people, able to balance safety and customer service at all times. It's a challenging but rewarding role offering a first step into our industry and potentially the start of a career path within our business.

Candidate Description

  • Have a professional, but fun approach to your work.

  • Be passionate about providing amazing customer service.

  • Love working as part of a team, but able to work independently too.

  • Have first class interpersonal skills.

  • Love the buzz of a busy environment, be able to keep your cool under pressure.

  • Be safety conscious - able to spot and anticipate risk.

Application Description

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

To speak to a recruitment expert please contact Vicki Girling

Employer Description

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.