Providing a first call resolution to client queries over the phone and via email
Answer supplier queries relating to invoice processing
Payments and debit notes
Full training will be provided however you will need a good understanding of IT systems and previous experience in a contact centre environment or customer facing role is essential.,
Excellent customer service skills
Good IT skills with knowledge of using Excel, Microsoft Office 365
Previous experience of working in a contact centre environment or customer facing role
Confident telephone manner
Nichola.Coates@rullion.co.uk Connect with Nichola on LinkedIn Call Nichola on 0161 235 6714 View Profile
My Client, Coop Group in Manchester are recruiting Customer Services Advisors- Finance to join their offices in central Manchester.
You will be working in a state-of-the-art office based 2 minutes away from Victoria train and tram station and 3 minutes away from Shudehill bus station. The office has a fully equipped gym and 2 restaurants and coffeehouses in addition to an onsite shop and post office., This vacancy is being advertised by Rullion Ltd acting as an employment business
Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.
Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names.
We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.
Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Speak to Nichola Coates today