After an initial 3 week training period, this role offers flexible working including hybrid/remote options.
Duties include but are not limited to;
To ensure all incoming calls are answered promptly and dealt with to the best of ability.
Respond to and follow up any sales or customer care enquiries received.
To accurately complete bookings and amendments following instructions and using correct codes, prices and taking care to update new client database.
Maximise up-sale opportunities by ensuring that clients are offered all upgrades and extras on every booking.
Assisting clients with all further customer care activities.
Attend any relevant training/educational visits provided by the company to develop knowledge and skills.
Ensure clients are sent any relevant holiday documentation upon booking and explaining online check in and Manage my Booking.
Do you have a passion for travel? Are you looking for an exciting opportunity to grow with a business? Then this might be the role for you!
To speak to a recruitment expert please contact Jodie Luke