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Customer Service And Administration

Job Description

Job Description

  • To provide an exceptional service to our customers in all aspects of their dealings with our client.

  • To provide an inbound and outbound telephone support line to intermediaries and the end consumer.

  • To sanity check all documents within the case files of communication from intermediaries and consumers, including but not limited to email, letters and faxes.

  • Questioning any changes or errors with the case Files to your line Manager

  • Always adhering to the Key Facts outlined within the financial Industry Code of Conduct.

  • To deal with all aspects of post-completion mortgage administration in line with agreed service levels, policy and criteria for both consumers and intermediaries.

  • No previous experience needed as full training will be given.

    Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Application Description

To speak to a recruitment expert please contact Caroline Hereford

Employer Description

My Client is one of the most exciting, forward-thinking brands in financial services, looking for support in various departments of the business including case management, lending, underwriting support and compliance to join there expanding team at a fantastic setting in the Fulwood area.