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Customer Service Advisor

Job Description

Job Description

To answer calls, being the first point of contact for candidates and prospective candidates providing support and guidance through the entire candidate journey in line with compnay policies and regulatory requirements.

Candidate Description

*Customer Service Administrators will be working within the Customer Services department - but with training, may be asked to work within other areas of the business as the needs of the business demands. Please note training will be given in all aspects of the role and duties expected of this position to ensure the tools to perform in this role competently are given.

  • Accomplished in delivering first class communication at all levels

  • Understanding of being a centre of excellence in customer service

  • Ability to portray a professional image at all times both internally and externally

  • Proficient in Microsoft Office packages to include Outlook, Word and Excel. programmes.

  • Meticulous work ethic with strong attention to details and accuracy

    You will provide a friendly welcome providing costing and content details for exams to prospect clients

Application Description

To speak to a recruitment expert please contact Julie Cameron