Back to Job Search

Customer Care Executive

Job Description

Job Description

Adecco are delighted to be supporting our client based in Swindon who are seeking a Customer Care Executive. The role is working Monday - Friday with the occasional Saturday and offering a salary of £20,000 - £22,000, plus up to 30% bonus and list of impressive benefits including onsite parking, 23 days paid holiday per year, discount scheme, discounted private healthcare and regular socials.

This role is perfect for someone who enjoys interacting with customers on a regular basis, tailored to each individual customer in a professional manner.

Duties include:

  • Provide customer support via telephone, email and online chat

  • Managing the Customer Care mailbox, meeting SLAs

  • Providing customers with updates

  • Liaising with other departments to ensure a smooth customer journey

Candidate Description

  • Experience in a customer service role

  • Computer literacy is essential

  • Excellent communicator over phone and email

    Do you have experience in a similar role and all the relevant skills? If so apply today Adecco Newbury.

    Please note: This position is based in Swindon, please only apply if you are willing and able to work in this location.

Application Description

To speak to a recruitment expert please contact Sophie Lawrence

Employer Description

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.