Job Description

• You will be required to work a minimum 4 X 12 hours shifts per week which are nights and days and additional annual leave cover.

• The Controller must be able to answer and resolve the intercom calls in a professional manner

• Maintaining accurate logs by recording information gathered through the intercom

• Work together with the Technical Team and the Customers Response Centre to report and escalate on site equipment faults

• Live sites monitoring

• Carrying our other administrative duties

• Comply at all times with company policies and procedures

• Support the company in its maintenance of quality standards

• Promote and protect the company's image and good reputation at all times

• Offer the highest level of customer service at all times seeking the assistance of your manager when necessary

• Keep up to date with technical training on all systems

• Maintain a safe, neat and tidy workplace at all times ensuring the protection of staff and company assets.

• Comply with the company's Health & Safety Policy at all times reporting any concerns to your manager.

• Must maintain a high level of communication across all departments

• Fulfil any other duties and responsibilities that, after consultation, may be determined from time to time

Candidate Description

• Ability to work calmly under pressure

• Be prepared to work shifts as part of a 24/7 cover

• Excellent communication skills are essential

• Computer Skills, Excel, MS Word documents

• Control room experience

• Promote and protect the company's image and good reputation at all times

Application Description

Please apply online or contact Jema at the Basingstoke office for more information., To speak to a recruitment expert please contact Jema Fowler

Employer Description

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.