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Change Co-ordinator

Job Description

Job Description

As a Change Co-ordinator, you will be responsible for all Changes to business and technology systems and the associated policies and procedures, ensuring that all types of Change are appropriately controlled, governed and successfully implemented in order to facilitate positive change, while minimising any negative impact and avoiding operational disruption to the business., Support the wider team to ensure that all Changes made to the technology infrastructure are fully planned and understood and will not result in any unplanned outages to the Production environments or the Services being delivered.

Provide administrative activities to ensure that all work carried out is fully assessed, considering all aspects of the Change, including back out and validation plans, risk and impact assessments and appropriate communications are in place.

Provide support activities in weekly Change Advisory Board (CAB) to help assess in detail all high risk and impact Changes, and any new Services being brought into the Production environment in order to ensure that the correct approach is being taken.

Input into the unsuccessful Change process with the goal to drive down all failed Changes and, should any occur, help identify improvements to ensure these are not repeated.

Promote a positive Change culture with a long-term view of key business activities and peak trading periods, ensuring plans are in place to maintain operational stability.

Adhere to and champion the Change and Release Management processes, providing support for transformational change activities and demonstrating effective stakeholder engagement.

Support the Change & Release Manager, demonstrating effective people engagement and adherence to corporate compliance framework and by continuous review of Change Management processes to remove waste and drive agile ways of working.

Candidate Description

Experience of working within Change Management or a governance process sector with a good understanding of audit and compliance.

Strong process management skills, with excellent organisational, planning and prioritising skills and a strong attention to detail.

Ability to communicate effectively at all levels, engaging in stakeholder relationships within the business, 3^rd parties and wider technology teams.

Confident to comfortably challenge, confront and solve difficult situations whilst maintaining solid internal and external connections.

Achieve results through inspiring and motivating your team colleagues to take action and deliver against the Change strategy.

Supporting a fast paced, dynamic business with broad external industry knowledge with a view to driving innovation within Asda.

Working within a team to improve performance and drive process efficiencies.

Preferably with working knowledge of relevant industry standard methodologies and tooling, such as the ITIL framework and ServiceNow.

Application Description

If you have any questions, then please email, Asda House - Leeds Asda House, Great Wilson Street, Leeds, West Yorkshire, United Kingdom, LS11 5AD Loading…