You'll join the Quality Control (QC) team within the Customer Due Diligence (CDD) department, a close-knit, specialist team dedicated to preventing and combating Financial Crime (FC).
You'll act as the subject matter expert providing FC advice and guidance to the QC team to support the assessment of financial crime risks associated with Santander customers during on-boarding, Periodic Reviews and Event Driven Reviews.
If you're a financial crime guru looking to join a growing team, this could be the role for you.
The difference you'll make.
Ensuring that all CDD files, FC CoE referrals and system driven CRA alerts are accurately assessed and actioned
Mentoring and supporting the QC Analysts, setting clear expectations, coaching, providing feedback and direction to support their job performance and career progression
Providing ongoing support to the wider CDD teams in provision of advice and guidance, collating documentation and reviewing policy, procedures, and regulatory requests
Building effective working relationships within the CDD capability and wider business area to effectively investigate cases
Working to identify change needs and quality improvement to processes in driving better outputs.
Supporting the CDD QC Team Manager in any necessary inputs to the internal forum
What you'll bring.
We are looking for people who can help shape, influence and transform the bank's capabilities, ensuring we continue to disrupt financial crimes, and support and enable the right outcomes for our customers.
Extensive experience and knowledge of CDD/EDD and Quality Control within a financial services environment.
Demonstrable evidence of ability to work in a team with your peers and provide guidance and support as an SME.
Experience of working in the Financial Services industry with either mass market retail individual, business banking or corporate/commercial banking experience
Excellent verbal, written and interpersonal communication skills
Attention to detail with strong analytical and problem-solving skills
If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at firstname.lastname@example.org or call 0870 414 9080.