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Business Planning and Compliance Manager

Job Description

Job Description

You'll lead and manage the franchise contract framework and Operations management across the Corporate Franchise Operations team, and responsible for all governance and DOA requirements across the Corporate franchise business., In this role your responsibilities will include:

  • Collate, prioritises and manage governance agenda

  • Manage Site Sponsorship Governance, liaising with Property team to ensure that Site Sponsorship and internal governance is adhered to

  • Ensuring all contracts are logged effectively with correct legal information flowing to all departments

  • Partnerships managing and uploading any contracts that require approval from TCCC.

  • Contract Database Management

  • Maintain a robust and consistent set of sign off documentation which is managed through all DOA approval processes

  • Attend Weekly Operational meetings to support the business understanding of the implications from partners perspective either contractual or operationally.

  • Lead NSO team to deliver new openings & renewals and track the NSO and Renewals programme for Corporate Partnerships across all propositions.

  • Lead projects and programmes on behalf of the Corporate Franchise Business.

Candidate Description

To succeed at Costa, it is important that you embrace our values and enjoy working with diverse and committed colleagues. In addition, we would hope to see some of the below:

  • Contract knowledge and governance process design and adherence

  • Strong people skills

  • High energy and drive. Passionate, motivated and enthused. Uses this to engage others through positive emotional energy

  • Excellent communicator, capable of selling strategies and managing their implementation

  • Confident, credible and impactful

  • Creative thinking and problem solving

  • Resilience and agility in challenging and dynamic environment

Employer Description

At the heart of Costa Coffee are our values; we believe in Passion, Warmth, Trust and Courage. We are the No 1 coffee brand in the UK and as part of the Coca-Cola Company, we're on a journey to be the worlds most loved coffee brand, we don't settle for mediocre. We've come a long way from the Costa brothers first roastery in 1971, today we are a total coffee company that delivers amazing coffee to our consumers all over the globe. Along with our much-loved stores, this includes our Express machines, Ready to Drink products, and a long list of friends and partnerships. Costa are proud of our collaborative and inclusive workforce, who continually unlock new growth and innovation