Are you looking for a fast-paced, challenging and extremely rewarding career? We're looking for a Business Analysis & Change Manager to lead on the successful design of business processes and the definition of business requirements, as well as managing high profile implementations.
As our Business Analysis & Change Manager you'll be a motivated individual who will be passionate about helping us on our journey for continuous improvement of our processes and to enhance our customer's experience.
The difference you'll make.
Creating detailed as-is analysis as well as designing to-be processes focused on our customers
Maintaining complex stakeholder relationships to successfully drive the project to completion
Leading the successful delivery of complex change projects within the bank
Managing governance deliverables, including impact assessments, implementation plans and RAID logs
Engaging with core SME's to agree UAT approach, creating test scripts and supporting UAT execution
An in depth understanding of the end-to-end project lifecycle - from discovery to delivery. Excellent stakeholder management and communication skills
Ability to take the lead in unclear circumstances, put together a plan that everyone can agree with and manage deliverables to deadlines
It would also be nice for you to have.
Previous experience across Retail and Business Banking products and processes, with Mortgages being an advantage
Ability to understand the limitations and opportunities provided by digital channels such as internet and mobile
Ability to collect, analyse and condense complex and dispersed information
If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at firstname.lastname@example.org or call 0870 414 9080.