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Business Analyst, Payments | S3 | PCoE |Triton Square

Job Description

Job Description

  • Supporting and monitoring projects; delivering change through a number of methodologies, ensuring that the customer experience is of a high standard whilst maintaining any regulatory or compliance demands.

  • Preparing and delivering presentations and delivery to support communication and decision-making at various levels of the organisation.

  • Reporting and managing Programme Risk for FPS - Identifying, escalating. and mitigating as necessary.

  • Providing support to and representing the FP Product Team Internally and Externally ensuring our product is not compromised or in direct conflict with our priorities.

  • Ensuring technical and business requirements are met; keeping abreast of Industry developments and trends.

  • Analysing and reviewing for evaluation the business processes to identify opportunities for improvement, innovation, and efficiencies., This role offers flexible working, however you may need to attend meetings in London and Milton Keynes as required.

Candidate Description

  • University degree in a relevant field and/or completed training/experience in banking or comparable experience in financial services.

  • Experience and understanding of Faster Payments rules and Santander Faster Payments core systems and processes.

  • Strong analytical skills, with an ability to synthesise information and develop powerful insights and solutions.

  • Experience of solving complex business problems and translating these into clear action plans.

  • Excellent communication & stakeholder management skills with the ability to speak, write and present convincingly at varying levels within an organisation.

  • Excellent organisational skills to support the progress and implementation across multiple Projects.

    It would also be nice for you to have.

  • A clear understanding of Payments, flows, and structures, this could be gained across any number of Payment Schemes (BACS. Chaps)

  • To clearly demonstrate the ability to proactively own actions/issues, knowing when to escalate to secure the best resolution. (Act now)

  • Strong understanding of Team work and the role you have to play as part of a Team (Moving together)

  • Demonstrate a customer centric approach to problem solving (Think customer)

Application Description

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at or call 0870 414 9080.

Employer Description

Payments Industry Oversight is responsible for ensuring that Santander UK continues to deliver a compliant customer experience through a rapidly changing payments landscape. With regulation driving change and innovation the team is leading the way on exciting challenges and new ways of helping our customers.