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Assessment Administrator

Job Description

Job Description

The International English Language Testing System (IELTS) Modernisation team actively support the work within IELTS Delivery in delivering efficient and effective high stakes examinations through exam paper administration, providing support to Product Owners and working as a team supporting other Assessment Administrators. To enable us to meet the ever-increasing demand for our services, we are seeking to appoint experienced, enthusiastic and dynamic Administrators, who will thrive in this changing environment and are motivated by continuous improvement, both personally and professionally.

Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Which is why every year, we give vital support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they've learnt, we spread knowledge, spark enquiry, and aid understanding.

We achieve this by embracing change, and continuously focusing on our customers' needs. And by collaborating, and carefully listening to our customers and to each other, we keep moving forward, keep innovating, and keep finding newer and better ways of doing things., This role encompasses a range of tasks and responsibilities. Reporting to the Modernisation Assessment Process Support Manager, you will need to establish a high standard for the following activities:

  • Support the production of examination material through the Question Paper Production process

  • Supporting systems design, business processes & operating model for Content Production within the IELTS landscape

  • Support IELTS Modernisation staff in carrying out User Acceptance Testing on in-house systems

  • Supporting testing and business change activities in the Modernisation Product team

  • Providing administrative support to the Modernisation team, including booking meetings, organising attendees, booking accommodation and travel arrangements, minute taking, processing finance forms and reporting

  • Author exam content and construct exam papers using in-house systems

  • Make amendments to exam content following proofing and vetting stages

  • Generate reports for managers using in-house systems

  • Use of in-house item banking systems and online content authoring tools

  • Process expenses relating to meetings

  • Deal with internal or external enquiries by post, phone, email or in person

  • PA duties such as diary management for Senior Management Team, including liaising with external partners

Candidate Description

At least Grade C English at GCSE level or equivalent, Essential

  • Time management and organisation

  • Ability to pick up new systems and processes

  • Ability to work under pressure and to meet deadlines

  • Proficient in Microsoft Word and Adobe Professional

  • Good written and verbal communication skills

  • Good working knowledge of Microsoft Packages in particular Outlook and Excel


  • Ability to use own initiative to suggest improvements to systems or processes



  • Significant experience of working in a busy and complex office environment

  • Experience of working with complex systems


  • Experience of using relevant in-house systems

  • Experience of using basic design software to work on graphical input

  • Experience of authoring in XML

  • Experience of User Acceptance Testing,

  • Meticulous about confidentiality

  • High level of accuracy and attention to detail

  • Flexibility

  • Collaborative

  • Openness

  • Positive approach to change and innovation, Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Employer Description

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge., "Please note, Cambridge University Press & Assessment is unable to issue sponsorship under the Skilled Worker Visa route for this role as it does not meet the minimum skill and/or salary requirements."

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities., Cambridge University Printing House, Shaftesbury Road, Cambridge, Cambridgeshire, UK, CB2 8BS Loading… Open In Google Maps Loading… Enlarge Map Loading