The Administrator will have excellent organisational skills, exceptional attention to detail, experience in providing excellent telephone based customer service and will be able to input data at speed and with a high degree of accuracy. The Administrator will strictly adhere to the guidelines in accordance with the programme's requirements and Reed in Partnership's policies and procedures.
Your main responsibilities would be:
To deliver consistently high levels of customer service when communicating with participants.
Data capture and database management.
Quality and continuous improvement within the workplace.
Managing the referral service.
Experience of working effectively within an office based customer service or sales environment.
Demonstrable experience of delivering high quality customer service
Experience of working in a fast paced, target orientated environment.
Experience of using database systems to input data accurately
Strong verbal communication skills and good influencing skills.
Ability to follow processes
Attentive to detail, ensuring all relevant data is captured accurately.
0333 240 8490
We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services.