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Activate Team Leader

Job Description

Job Description

We're on the look out for an Activate Team Leader to join us here at Virgin Media (VM) business. You will provide team leadership for a highly technical team of provisioning engineers, that enables positive performance that in turn contributes to the success of VM to provide a quality service to our customers.

Your focus will be on the team of engineers and how they are performing, it is not essential that you are the technical guru of everything, but you must have desire for emerging engineering technologies and ability to lead this Technology team.

In this role, you'll be creating an environment orientated to trust, open communication, creative thinking & cohesive team effort. Motivating and inspiring team members by leading by example with facilitating problem solving and collaboration. The Activate Manager will also be required to facilitate the day to day organisation within the technical provisioning team and providing effective technical resource to fulfil WIP by forecasting resource requirements. There will be support required for new team members in working through induction programme, ensure that they the necessary knowledge to effectively participate in the team. Recognising and celebrating team/ individual accomplishments and exceptional performance. Keeping the team focused and on track.

Who we are

We're on a mission to ensure that our brilliant people have a working environment in which they can truly belong and thrive. As an equal opportunities employer, it's critical that every single person can bring, and be, their whole selves at work.

Candidate Description

In order to be considered, you must have the following experience;

  • Leadership skills and staff motivator with previous experience of managing a team which requires motivation, training and development of individuals.

  • Can showcase excellent communication with good presentation & communication (written and oral).

  • The ability to be conversant with current and future communication engineering technologies.

  • Proven experience working within operational teams within the telecommunications / data networking industry.

  • Ability to establish positive relationships and networks at an operational level to build and maintain customer relationship.

The other stuff we're looking for

We'd also love you to bring;

  • It would be ideal if you have a good understanding of networking, routing and DNS, as well as systems and associated technologies along with emerging engineering technologies. An understanding of Alcatel and Cisco product ranges, OSI 7 layer model, a background in TDM and WDM and the use of them.