Join us here at Virgin Media Business (VMB) as a Senior Provisioning Engineer where you will design, plan and implement layer 2 and layer 3 IPVPN solutions for VMB customers. This will range from small medium enterprises, PSN to complex configuration level including large complex layer 3 network changes as directed by customer requests.
The customer is the heart of everything we do, so of course we want to see your technical experience, but what is really important is the ability to take ownership of queries and managing through to a prompt resolution. You will need to effectively liaise with colleagues to ensure best practice and continual improvement in delivery of service to the business. Finally, this role will see you establishing productive relationships and networks at an operational level to build and maintain customer relationships.
In order to be considered, you must have the following experience;
Ability to showcase knowledge of telecommunication standards and best practices within a technical provisioning role. Ideally in IT Telecom / data networking experience within a Service Provider or large enterprise environment within a provisioning or faulting role.
Can demonstrate understanding and working use of routing protocols and technologies, to include, but not limited to, EIGRP, OSPF, BGP, NAT, DHCP, MPLS, DMVPN, VRF-lite, IPSEC and GRE tunneling.
A detailed and in depth knowledge of Quality of Service both 2 tier and 3 tier.Cisco CCNP routing and switching certified or showing practical skills at that level. Configuration of Cisco 877, 887, 1841, 1921, 2951, 3945 and ASR model routers and all legacy devices that remain on a customer network. Alcatel MRP routing professional, or showing practical skills at that level. Configuring Alcatel 6250 / 6850 switches, adding NNI and UNI services, creating interfaces to test across the layer 3 and changing port settings. Along with Advanced knowledge of circuit provisioning, testing and troubleshooting.
Technical Qualifications should include ND or equivalent in Electronics or Telecommunications. Using back-end provisioning tools IPSA, SAM Metnet / Alcatel and BMC Remedy. TDM and WDM technologies.
We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters.
All work and no play just isn't our style! We're already planning our future ways of working, for when life becomes a little more normal again. We're constantly evolving our approach to enable you to find a great work life balance.
Want to learn more about our benefits? You can check them out here.