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Account Sales Executive

Job Description

Job Description

We have a new and exciting opportunity within Virgin Media O2 Business as an Account Support Executive. You'll be responsible for supporting account activity by proactively contacting existing named accounts to ensure that our customers have everything they need. Supporting in life activity to drive growth for the account and to maximum revenue.

In addition, you will lead on smaller accounts and generate new opportunities. You will also get the opportunity when required to support field Account Team on custom larger opportunities.,

  • Forging strong relationships within account base via regular customer communications and Field Account Management partnership attending customer meetings. Our customers are at heart of everything we do!

  • Promoting NPS to Account Base and actively seek feedback from customers with a view to improving NPS Score.

  • Accurately and consistently forecast opportunity pipeline to the management team via regular communication. Input and manage new sales opportunities onto CRM system.

  • Act as secondary sales contact for a given set of complex accounts as agreed by the Account Manager you are aligned to.

  • Ensure monthly targets and KPI's are achieved.

    What's in it for you?

    We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters.

Candidate Description

In order to be considered, you must have the following experience;

  • Previous Sales Support and or Sales experience with proven results against targets.

  • Target driven with the passion and energy to succeed.

  • Examples of great communication and stakeholder interactions that deliver customer satisfaction for example NPS or similar.

  • Knowledge of the Virgin Media Business portfolio of products.

  • Strong customer management experience within B2B environment including CRM systems.

Employer Description

All work and no play just isn't our style! We're already planning our future ways of working, for when life becomes a little more normal again. We're constantly evolving our approach to enable you to find a great work life balance.