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1st Line Service Desk Analyst - £120 per day (Inside IR35)

Job Description

Job Description

One of Adecco Public Sector's key clients is looking for a 1st Line Support Analyst to join their team on site for an initial 3 month contract with possible extensions.

This role is to provide high quality desktop support and maintenance services that meets or exceeds standards outlined in Service Level Agreements and provide IT support and advice to all users of PCs, laptops, tablets and peripherals for all customers.

Responsibilities of the role:

  • 1st line support of desktop/client applications

  • Support and maintain all PCs, Laptop, MCAs and peripherals.

  • Provide basic triage of application issues, effecting or suggesting alternate routes to resolution for both technical and known application issues.

  • Accurately diagnose and, where possible, rectify application faults with National applications.

Candidate Description

  • Desktop/office applications

  • Changing user-names and passwords

  • Computer and peripheral devices

  • Active Directory (desirable)

  • Good Telephone communications

Application Description

To speak to a recruitment expert please contact Gursh Gahir