Virgin Active was born in 1999. With 43 health clubs in the UK (3,500 employees!) and almost 250 globally, we’re one of the fastest-growing businesses within the Virgin Group. We’re renowned for our outstanding customer service and helping our member be their personal best. Everyone’s welcome at Virgin Active. Young or old. Fit or unfit. It’s all good.
We set out to create a health club that’s different from all the rest. We love helping our members to be active. But we’re not uptight or overly serious about it. That’s the way we do things around here. We don’t believe in hidden extras or locked doors either – you can use everything you want to in our clubs.
So step inside and you’ll experience a health club that’s actively different from all the rest. You’ll be encouraged, inspired, and made to feel right at home.
Virgin Active - be your personal best.
Candidate Description So what qualities does a Head of Exercise Experience need to join Virgin Active? You have a Level 3 Personal Training qualification You are confident in your management ability, and have strong experience in all aspects of the employee lifecycle - from recruitment to employee relations processes, such as absence management You have high standards, and can spot a brilliant Personal Trainer from the crowd, hiring them quickly into Virgin Active You are a motivator, and can happily engage team members to deliver excellent fitness experiences You understand the importance of KPIs and targets, and the importance of engaging new members into our fitness and group exercise programmes You have experience in data analysis, and can give an informed, data-backed opinion to encourage growth and quality of service You are a great communicator, and can work well with colleagues in different departments or clubs to ensure fitness experience is consistent throughout the member journey You will act as a member of one team with one goal, will always be yourself, and work hard. Most importantly, you dream big You are always looking for ways to learn and improve, to inspire people while having fun and doing the right thing Employer Description Here at Virgin Active we can't get enough of inspiring our members to live an active life, delivering amazing fitness experiences and service throughout our clubs. To do this, we recruit the very best Heads of Exercise Experience to own our fitness exercise experience journey, leading our Fitness, Personal Trainer and Group Exercise functions in club. As a Head of Exercise Experience, you will work across the in-club teams to driver powerful customer experiences that are seamless, both online and offline. Working alongside our Head of Family Activities and other club management, you will ensure that the in-club product offering is fully synchronized and can be delivered 'anytime, anywhere'. You will recruit and train the industries best Personal Trainers and Group Exercise Instructors, supporting them with their personal development and class assessments, as well as the development and delivery of Fitness streams within out new Academy. This is an exciting new role within Virgin Active, and we are looking for someone not only with a passion for fitness, but a drive to create and embed an exceptional standard of service to our members.
Job Description Are you good with your hands? Could you help our Senior Maintenance Manager fix, maintain and service everything from the air con to the pool plant?, Adhere to daily & weekly checks to ensure smooth operation of site, keeping up to date & accurate records. Follow the Planned Preventative Maintenance schedule; working as part of the team to deliver effectively, on time & within budget. Maintain the basement, plant rooms, roof and fire exits to company standards and ensure all plant and equipment is maintained. Be proactive, use your initiative and take ownership of situations. Proactively anticipate potential safety hazards and be prepared to undertake any emergency actions required. Ensure all work carried out is done so within the H&S requirements. Work as part of the wider club team, demonstrating a professional & courteous manner to members, assisting with queries they may have. What we can't live without: This role will suit someone with the technical knowledge & experience who will thrive on the varied nature of the facilities requirements and work to provide the efficient & smooth running of the club at all times. Candidate Description A technical Level 2 qualification of City & Guilds equivalent or higher. Relevant technical experience in a working environment. Ability to use internal IT systems and communicate effectively using (Microsoft 365) Ability to work from instruction and make decisions as needed with minimal supervision. Friendly & approachable nature with great communication skills. Good attention to detail with great time management skills.
Job Description Ensuring all poolside activities and scheduled swimming lessons are promoted effectively and delivered to the highest standard, creating an exceptional experience for our members. Responsible for developing creative and innovative classes following the Swim England (ASA) national plan for Teaching Swimming. Providing a safe and enjoyable environment for all of our members within the pool & surrounding areas. Deliver great customer service by providing personal attention and care to all members. Accurately complete records for the function to track attendance and improvements in fitness making sure individual, team and department targets are being consistently met. Work closely with Swim management to meet and exceed set targets and objectives, help achieve commercial success within the department and wider Club team. Candidate Description Are you passionate about swimming - someone who's willing to go the extra mile to inspire our members to reach their goals?, To be successful, you'll need to be flexible, friendly and approachable. You'll be ready for an exciting challenge and have the ability to connect with our members and get on well with people from all walks of life. Swim England/ASA Level 2 in Teaching Swimming or STA Level 2 Certificate in Swimming Teaching Exceptional communication skills and experience in a customer facing environment, able to respond appropriately & professionally to everyone you interact with in all manners, including face to face, over the phone & via email correspondence. Your commitment…. This role is part time. Flexibility is required to meet the needs of the business; typical lessons take place after school or in the mornings for pre school, as well as weekends, and sporadic 1-2-1 lessons.
Job Description Do you enjoy fixing, maintaining and servicing? Do you have strong leadership & project management skills? We're looking for someone who is a hands on Senior Maintenance Engineer to effectively deliver both a preventative & reactive maintenance schedule. You will keep our Studios and Gym floor cool and Pools and spas gleaming, ensuring our customers have a great experience. Your job: Completion of tasks to ensure great performance & record keeping using the "Fix-It" internal system. Adhere to daily & weekly checks to ensure smooth operation of site. Put together a Planned Preventative Maintenance schedule; to work alongside & lead team to deliver effectively. Manage contractors on site to ensure they meet company requirements. Performance management of the team, including recruitment, training, development and daily supervision to maximise efficient & productivity. Ensure all work carried out is done so within the H&S requirements. Work as part of the club Management team to share ideas & improve club operation. What we can't live without: The role will suit someone with the technical knowledge & experience who will thrive on the varied nature of the maintenance requirements and ensure the efficient & smooth running of the club facilities at all times to maximum member experience. Candidate Description To be a successful Senior Maintenance Engineer, you'll have: A Level 2 Technical qualification (or higher) and 5 years experience within a relevant sector. People & budget management experience. Ability to use IT internal systems and communicate effectively using (Microsoft 365) Friendly & approachable nature with great communication skills. Ability to manage time and exceed deadlines
Job Description You adore providing clients with incredible exercise experiences that get results and inspiring them to live active lives You excel at creating unique and engaging sessions, tailored to your clients' goals and ways of training You love talking about the benefits of personal training and how it can impact a person's life You care about bringing new clients into the Virgin Active fold through induction sessions with humility, care and passion You will act as a member of one team with one goal, and will live by our values statement; Learning, improving and inspiring while having fun and always doing the right thing P2PTVA_2021 Documents Personal Trainer JD.pdf (425.04 KB) Candidate Description You will need at least a REPS Level 3 or CIMPSPA equivalent qualification, by applying for this role, you're agreeing you have this