Virgin Active was born in 1999. With 43 health clubs in the UK (3,500 employees!) and almost 250 globally, we’re one of the fastest-growing businesses within the Virgin Group. We’re renowned for our outstanding customer service and helping our member be their personal best. Everyone’s welcome at Virgin Active. Young or old. Fit or unfit. It’s all good.
We set out to create a health club that’s different from all the rest. We love helping our members to be active. But we’re not uptight or overly serious about it. That’s the way we do things around here. We don’t believe in hidden extras or locked doors either – you can use everything you want to in our clubs.
So step inside and you’ll experience a health club that’s actively different from all the rest. You’ll be encouraged, inspired, and made to feel right at home.
Virgin Active - be your personal best.
Job Description Are you an excellent Tennis Coach with good racquets industry knowledge and a racquets coaching qualification? Then Virgin Active would like to hear from you. We're looking for a Tennis Coach to play a big part in our club's success. You'll be working alongside other highly qualified racquets professional in a hardworking and fun environment. Your role will be to… Teaching lessons for adult individual and group tennis sessions. Deliver mini tennis sessions and club squad coaching within the junior programme. Comply with health & safety policies. Communicate effectively and build relationships with parents and care givers. Your commitment…. This role is freelance role to coach approximately 30 one-hour sessions per week. We need someone to work flexibly with us to meet the needs of the business during the week and weekend., You'll be dedicated to delivering high quality programmes and ensuring a first class service. The tennis coach we are looking for will be deliver the highest level of quality in their work and be Candidate Description LTA Licensed Coach\DBS Approved Minimum Level 4 qualified Happy to work on a self-employed basis Proactive, motivated and enthusiastic Organised and efficient Great with kids Flexible with their working hours
Job Description Here at Virgin Active we can't get enough of inspiring our members to live an active life, delivering amazing fitness experiences and service throughout our clubs. To do this, we recruit the very best Operations Managers who have a passion for operational excellence. As an Operations Manager you will lead and inspire your team members, Lifeguards and Cleaners, overseeing and being responsible for safety, standards and service throughout the club. You will be an integral part of the club 'Experience Leadership' team, and will ensure that the club is clean, tidy, safe and fully operational. Your health and safety responsibilities will involve ensuring all safety and risk management tasks are compliant and in accordance with the company health and safety procedures. You will ensure staff coverage is planned and maintained across departments, with a particular focus on keeping our pool members safe. You will also act as a first responder to all emergency responder alerts, as a qualified first aider on duty (training is provided). You will also make sure that pool supervision is in line with our operating procedures, and know how to take action if errors take place. You will also work closely with the other club Head of Department managers, supporting meetings with your detailed knowledge of financial, operational, revenue management and relevant customer experience insight/feedback. You are on-hand to help with member queries or complaints, as well as working with our maintenance team to fix any issues in the club. Lastly, you will help to create a working environment where our team members feel inspired, motivated and engaged, so that they make a real contribution to our clubs, and the success of the business as a whole. Candidate Description So what qualities does an Operations Manager need to join Virgin Active? -You have operational experience within a customer facing environment -You have strong people management and organisation skills, and are confident in people management processes such as absence management and disciplinaries -You are known for your friendly, calm and approachable nature with the ability to act quickly and effectively -You have excellent attention to detail - nothing gets by without you noticing! -You are a safety role model, driving excellent standards to keep our members safe -You are confident in your leadership skills, and have experience of managing multiple team members, as well as recruitment and payroll -You are a great communicator, and always willing to support both staff and members -You will act as a member of one team with one goal, will always be yourself, and work hard. Most importantly, you dream big -You are always looking for ways to learn and improve, to inspire people while having fun and doing the right thing Application Description Operations Manager Guys & St Thomas, London, SE1 4YB Operations Manager W1T 3LR Operations Manager Stewart House, Russell Square, London, WC1B 5DN E-commerce operations Manager N7 8EG
Job Description Here at Virgin Active we can't get enough of inspiring our members to live an active life, delivering amazing fitness experiences and service throughout our clubs. To do this, we are recruiting a Payroll Advisor to support our payroll processes. As a Payroll Advisor, you will support the Senior Payroll Advisor in the payroll operations, ensuring each stage of the payroll process is properly actioned, that team members are paid correctly and correct payments are made and appropriate information is communicated to our pension providers, HMRC and other statutory and pension scheme bodies. You will accurately prepare and input payroll data into the payroll database (Ingenuity at Work (IAW)) to include starters, leavers and amendments. You will also administer and calculate casual team members pay, overtime, SSP, SMP, Pensions and other adjustments. Overall, you are responsible for the timely and accurate completion of the monthly payroll. This is a great opportunity to join a fun and friendly People team, who are passionate in supporting our team members employment experience from start to exit. Candidate Description So what qualities does a Payroll Advisor need to join Virgin Active? You have experience of working with IAW software You have previous experience in a Payroll role in a medium sized business You have knowledge of payroll systems, taxation and national insurance rules You have experience of using complex computerised payroll systems involving all aspects of payroll You have in-depth knowledge of relevant legislation relating to Payroll and Pensions You have strong numerical skills You have a high level of accuracy and attention to detail You are analytical and methodical You have excellent knowledge of Excel You have excellent communication/interpersonal skills You will act as a member of one team with one goal, will always be yourself, and work hard. Most importantly, you dream big You are always looking for ways to learn and improve, to inspire people while having fun and doing the right thing
Job Description Are you organised with great communication skills and experience in the world of Swim Management & Safeguarding?, Reporting into the Family Activities Manager, and working closely with the Swim Instructors & wider club team, the Swim Co-ordinator will be responsible for: Developing, managing and implementing a comprehensive in club Swim programme, including ASA guidelines, innovations and holiday activities. Ensuring the Swim instructors comply with Health & Safety and department policies to provide a safe environment at all times, acting in accordance with the Safeguarding Children & Vulnerable adults policy and statutory requirements from Regulatory Bodies. Ensuring an excellent level of teaching is delivered to our members, that exciting and engaging activities & lessons are being delivered at all times by leading the Swim Team to achieve a high standard, creating an exceptional experience for our members. Responsible for developing creative and innovative classes following the ASA National Swim Plan for Teaching Swimming. Line management of the Swim team including recruitment, training and development, as well as rotas and payroll. Drive the department to meet all set targets and budgets, exceed commercial success by developing and training existing staff to Brand Standards. Accountable for successfully delivering financial & departmental KPIs, department Health Checks and audits. Candidate Description To be successful, you'll have excellent people skills and a flexible approach. Friendly and accessible to colleagues, customers and their children; you'll have strong interpersonal, organisational and time management skills An ASA Level 2/STA Full Swim Instructor Qualificaiton Excellent communication & interpersonal skills, with the ability to respond appropriately & professionally to everyone you interact with. Previous experience of working in a commercial environment, with the ability to remain calm under pressure and work politely and efficiently in all situations. Proficiency in using a computer with the confidence to learn new systems & databases quickly. Either a Lifeguard Qualification or a confident swimming ability & willingness to take the course within the first month of starting. Enhanced DBS clearance before start date
Job Description Here at Virgin Active we can't get enough of inspiring our members to live an active life, delivering amazing fitness experiences and service throughout our clubs. To do this, we are recruiting a Digital Content Executive to lead our content strategy and planning across our website. The successful Digital Content Executive owns the creation and upload of editorial, video and image content across virginactive.co.uk and ensures that it reflects the brand, product and marketing campaign requirements. You will also write content for, as well as proof read and edit content that colleagues have written to ensure it fits with the brand's tone of voice. You will use insight from Google Analytics as to how the content on the site is performing against specific KPIs and work with insights team to make improvements, and work with the web development agency and digital content editors to identify areas for optimization to the website and CMS and scope out necessary development work. Most importantly you will proactively strive for continual improvement across site content and CMS functionality enabling both prospect enquiries and members engagement. This is a creative and exciting role for an experienced Digital Content Executive., You will act as a member of one team with one goal, will always be yourself, and work hard. Most importantly, you dream big You are always looking for ways to learn and improve, to inspire people while having fun and doing the right thing Documents Digital Content Executive JD.pdf (60.73 KB) Candidate Description So what qualities does a Digital Content Executive need to join Virgin Active? You have 3-4 years' experience of working within a digital content environment You are knowledgeable on CMS upload and publishing knowledge (Sitefinity preferable) You have lots of editorial and content creation experience You have excellent copy writing and proof reading skills within Virgin Active's unique tone of voice You have an eye for creative design You have a customer-centric mindset, enabling Virgin Active to meet their needs and solve their problems through digital You have an excellent hands-on product and project management experience You have a collaborative approach to finding, developing and executing the best ideas You have excellent communication and interpersonal skills You have a 'can do' attitude, highly motivated and ready to take ownership You are open to new ways of doing things and be able to adapt to new methods of working You have the ability to quickly understand overall changing demands of multiple projects