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Serco Group Plc

Serco Group Plc

About Serco

Serco specialise in the delivery of essential public services, with over 50,000 people working in defence, transport, justice, immigration, healthcare and other citizen services across our four regions: UK & Europe, North America, Asia Pacific and Middle East.

Serco Group plc's roots go back to 1929, becoming Serco Limited in 1987 and in 1988 was listed on the London Stock Exchange.

Healthcare - Delivering better healthcare and improving patient outcomes

Defence - Transforming Defence Services

Transport - Building capacity and delivering world leading transport 

Justice - Safeguarding society and reducing reoffendingRead more

Immigration - Protecting borders and managing controlled immigrationRead more

Citizen Services - Delivering better government services to citizens



606 Jobs with Serco Group Plc

  • HR Business Partner

    • Not Specified
    • Serco Group Plc
    about 17 hours ago

    Job Description This is an exciting opportunity for an enthusiastic and motivated people focussed individual to support the delivery of the VIVO people strategy. A trusted collaborative partner between site leaders and shared services colleagues to support, guide and embed good people management practices across the employee lifecycle. Builds excellent relationships with operational management to work together to ensure the business meets its strategic and operational goals. Acts as an ambassador for the HR Function when executing deployment of HR interventions and campaigns to ensure business objectives are realised successfully. Collecting feedback to enable reflection on success and to contribute towards continual improvement in participation and engagement. Fully contributes to the wider development and delivery of people practices, with a focus on supporting the agenda for cultural change. Is accountable for the delivery of HR services in accordance with the needs of the business and ensuring corporate governance requirements are adhered to. Takes ownership of specific key people projects, e.g., TUPE / restructure. What you will be doing in the role Strategy and Plans Supports the implementation of HR strategy within the build estate contract across the Central region and contributes to the wider HR strategy within VIVO Ensures the HR services are aligned to VIVO strategies Conducts regular reviews of and takes action to ensure HR shared service delivery meets business requirements (vendor managing shared services on behalf of the business) Growth and Financials Uses the HR service delivery model to ensure that business and HR objectives are fully achieved within budgets and targets Reviews and reports the performance of HR service delivery against objectives, budgets, and targets Develops people solutions that will delight customers to ensure that VIVO can deliver highly competitive bids, ensuring that value to the client is maximised and securing growth of the business. Supports all aspects of Bid activity Customers and Markets Implements and contributes to continual improvement and innovation so that the business is recognised for developing and delivering excellent people practices and our customers and partners understand VIVO's employer brand Leads the development of excellent employee relations through building positive relationships with staff representatives at local level Organisation and People Support the delivery of effective and innovative recruitment campaigns. Work closely with managers and the HR shared service to improve management of unplanned absence and to reduce absence levels. Support the development of business cases for restructuring and redundancies; support implementation and change management. Support the HR Director with monitoring employee pay, approving pay increases and implementing the annual pay review, ensuring parity pay. Work closely with the HR shared Service to ensure effective case management of conduct, absence, capability, and grievance issues in order to achieve the best outcome for the business and to reduce risk. Supports the implementation of employee engagement initiatives across contract to drive a culture of exceptional customer service Implements talent management, learning and development and succession programmes within sector, ensuring future workforce requirements are identified and fulfilled and building capability in line with business needs Ensures HR best practice, policies, procedures, processes, and systems are in place and adhered to, are compliant with the VIVO Management System, and exchange best practice with HR professionals across VIVO. Candidate Description Degree level or equivalent standard of education and evidence of continued professional development is essential Ideally qualified to MCIPD level Excellent communication and interpersonal skills (written and verbal) to ensure effective engagement with management team(s), employees, HR shared services and employee reps Strong analytical skills with ability to assimilate information quickly and contribute to the commercial goals of the organisation. Strong generalist HR knowledge and experience including recruitment, case management, redundancy, salary benchmarking, pay and reward. TUPE experience would be an advantage. Evidence of delivering change in complex and demanding environments. Employee relations experience with evidence of building partnership relations would be an advantage. Confident using Microsoft Word, Excel, PowerPoint and Outlook Proven experience working in a diverse fast-paced role Employer Description VIVO, a 50:50 joint venture between Serco and ENGIE, has been awarded places on the Defence FM and Housing Maintenance framework contracts. VIVO embodies both experience and innovation. It combines Serco's comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with ENGIE's market leading FM, energy, asset optimisation and regeneration capabilities.

  • Facilities Manager

    • Stevenage
    • £35500
    • Serco Group Plc
    about 17 hours ago

    Job Description We are currently recruiting for a FM Manager to join our Facilities Team at our partnership with Hertfordshire County Council. Working as part of our team you will be responsible for day to day facilities management of our sites, this will include having responsibility for capability, resourcing, deployment and performance of the team. You'll manage a team of manage supervisors, facilities assistants, security officers and cleaning operatives, with your key focus being Post room, Security/Reception. Candidate Description If you have previous experience working within and managing a busy high-performance corporate FM Team, then we want to hear from you. You will have specialist knowledge and experience in specific service areas, post room, security/reception and managing that provision of services to a corporate client. You should also have experience You will have sound knowledge of Health and Safety legislation and codes of practice. A clean and valid driver's license is essential. Why Serco? Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives. A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways. Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment., Serco supports fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Employer Description At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

  • Trainee Lifeguard

    • Aylesbury
    • £35984 - £46384
    • Serco Group Plc
    about 17 hours ago

    Job Description Always wanted to be a lifeguard but not had the resources to get your National Pool Lifeguard Qualification. You should read on as we are recruiting for unqualified Lifeguards where you can be supported in achieving your National Pool Lifeguard Qualification (NPLQ) worth £250, to be able work as a Lifeguard at our fantastic leisure centre at Stoke Mandeville Stadium. Here at Stoke Mandeville leisure our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver these services takes an enthusiastic and customer focused team. As a Lifeguard you'll be an important part of life here at the centre as you ensure that everyone can use the pool in safety and that they have access to everything they need to enjoy their visit. This will involve you providing customer care to people of all ages, supervising activities, maintaining high standards of cleanliness in the pool area, and ensuring the safe handling and set up of pool equipment. And of course, when needed - you'll help to save lives. Without you there can't be any pool activity. But you won't be working alone. Our leisure centre has a close knit and supportive team, all working towards providing an inclusive leisure hub for the entire community. We share your passion for leisure, and we will offer a safe, fun, and professional working environment with excellent development opportunities. You will also receive free gym membership for you and a family member across our fantastic leisure centre. Candidate Description No previous Lifeguarding experience required, this role is open to anybody who has the desire to be a lifeguard and can meet the minimum requirements in a swim test. To pass the swim test you must be able to perform the following: Swim 8 lengths (4 on front & 4 on back total 200 meters) Tread water for 1 minute Surface dive to the deepest part of the pool and retrieve object (deepest part 2.0 meters) Swim 2 lengths (50 meters) in under 60 seconds Climb out unassisted (not using steps). Employer Description Meaningful and vital work: Swimming pools are the beating hearts of our leisure centres and without lifeguards we can't operate. They ensure that our customers can enjoy their activity in safety and when needed they save lives A world of opportunity: Our lifeguards are integral to the running of our centres, so as well progressing into senior lifeguard positions they can move into other centre management roles in one of our 55 facilities. Great people: Our centres are close-knit and friendly, and we rely on each other for support. As well as the backing of the team you'll also find all the resources you need for career progression through Serco Learning

  • Governance & Performance Administrator (12 Month FTC)

    • London
    • £23460
    • Serco Group Plc
    about 17 hours ago

    Job Description Here at Serco, we are looking for an experienced and enthusiastic Administrator to join the Governance & Performance Team within HMP Thameside. Reporting into the Governance & Performance Manager, you will ensure the effective administration of the Governance department, and ensure compliance against all contractual, regulatory and performance requirements & targets. As the new Administrator, you will be expected to maintain all administrative systems within specified timescales for HMP Thameside and support the Governance & Performance team in the delivery of high performance and satisfaction levels, from all internal and external stakeholders. Your role will include providing support for the unit and ensuring compliance against all the relevant procedures, both locally and nationally, covering the Ministry of Justice and Serco requirements for these deliverables. Other duties include: Undertaking administrative processes within the Governance department and accurately producing and maintaining records for areas of work, for all internal and external systems, including the HUB and NOMIS. Contributing to successful external visits within the remit of your responsibilities for e.g. Her Majesty's Inspectorate of Prisons (HMIP). Building and maintaining professional working relationships with all relevant internal and external stakeholders, including but not limited to HMPPS, Measuring the Quality of Prison Life (MQPL), and the Independent Monitoring Board (IMB). Taking personal and professional accountability for keeping up to date in area of responsibility and undertaking appropriate training and development. Working in accordance with all statutory, legislative, Company and departmental requirements including but not limited to Health and Safety and Security policies and procedures. Candidate Description This role is a fantastic opportunity for someone who demonstrates an understanding of business and customer focused requirements, as well as strong time management skills, with the ability to prioritise work to meet operational requirements. Excellent communication and organisations skills are key, whilst also remaining an approachable, positive and a solutions-led attitude, demonstrating a strong ability to develop and maintain excellent professional relationships. As you will be working in a people-centred environment, you will be committed to working effectively, in a socially diverse environment and a strong team ethic. IT literacy is one of the most important aspects of this role so advanced levels in Outlook, Word & Excel will be required to enable you to complete your role competently. GCSE standard education is desirable in Maths & English. Why Serco: Meaningful and vital work - The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives A world of opportunity - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways. Great people - We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment. Application Description At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

  • Strategy Lead

    • £45000
    • Serco Group Plc
    about 17 hours ago

    Job Description The key purpose of this role is to support the Chief of Staff & Head of Strategy with the design, implementation and tracking of the strategy for Serco, UK & Europe. The role will have to actively engage, influence, and support senior leaders across the Division and Group to enable the design and implementation of the strategy. As a Strategy Lead you will also work closely with the Chief Growth Officer to design, implement, track, and review the annual strategy and business plans for the Division. You will also be responsible for delivery of Objectives & Key Results (OKRs) process across the Division to track strategic execution. Candidate Description Firstly, you will have proven strategy experience gained in a top tier strategy consulting firm or through significant ownership of in-house strategy work and you will have strong analytical, and operational skills combined with an excellent standard of execution and delivery. You should a passion for developing pragmatic solutions to complex business problems with a blend of strong commercial, conceptual, and creative thinking and experience of self-governing workstream management, including owning end to end project and process management alongside managing cross functional stakeholder relationships at a range of levels. Lastly, you will have strong MS Excel and PowerBI skills In return we can offer a supportive and collaborative environment that respects work/life balance and ultimately contributes to the delivery of vital public services in the UK.