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CWS

CWS

We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients’ recruitment team and provide professional interim and temporary resources.

 

We don’t want to acquire talent, we want to bring on the right people, a powerful mix of them — skills, histories, perspectives — and match your capabilities to bring more powerful, informed solutions to our clients.

For us, real success is defined by standing out in a crowd — authentically. To achieve this AMS is putting together the right people with the right contract opportunities with our clients.

We work in partnership with over 20 blue chip clients across a range of sectors and industries including IT, Financial services, Investment banking, Defence and Engineering, Consultancy and Insurance

 

 

8 Jobs with CWS

  • Customer Service Advisor

    • Edinburgh
    • £10.33
    • CWS
    about 2 months ago

    Role: Customer Service Advisor Location: Edinburgh Rate of pay: £10.33 per hour Working hours: 35 hours per week ,Monday- Friday 9am-5pm Length of contract: Minimum 6 months with good opportunity to be extended   ROLE DESCRIPTION: You will be key to Helping British Businesses Recover by supporting UK businesses within a responsible, sustainable and inclusive bank. This is an inbound Telephony role where your working day will involve helping customers to grow their business through assisting them with their enquiries and fulfilling their business banking needs in an efficient and effective manner. You will use your skills and knowledge to ensure each of our customers is provided with an excellent & empathetic customer experience. The day to day banking needs that you will be supporting our customers with include queries relating to cheques, money transfers, balance enquiries, Internet Banking registrations and debit card queries. SKILLS REQUIRED: Excellent customer service skills Customer service background Computer literate Flexible and adaptable to change Ability to work as part of a team Ability to navigate around multiple systems WHAT’S IN IT FOR YOU? Excellent induction training Competitive rate of pay/pay progression Gain experience and new skills Great insight into the banking sector Potential for extension Successful candidates must go through vetting checks and must pass a CREDIT CHECK. Interested in this opportunity?

  • Customer Service Advisor

    • Sheffield
    • £10.11
    • CWS
    about 2 months ago

    If you put the customer at the heart of everything you do, you could be right for an opportunity at Lloyds Banking Group. If you have a passion for people and can build lasting relationships with customers, why not think about a role with Lloyds Banking Group? Could you help Lloyds Banking Group become the best bank for customers? As one of the UK’s leading financial services Groups, Lloyds Banking Group are currently seeking motivated and enthusiastic individuals to become a part of their team. Lloyds Banking Group is searching for Customer Service Advisors Based in Sheffield, offering a 6-month contract with the opportunity to be extended.   Payrate: £10.11 per hour Working Hours: Between 8am-8pm, Monday-Saturday. Start Dates available in January and February Full training provided Location: Furnival St, Sheffield S4 7YB Parking Available on site This is an office-based role with the opportunity to progress to work from home once fully trained within the role.   KEY RESPONSIBILITIES: Manage (select as required inbound or outbound) customer queries relating to their accounts and products, keeping it simple and making it easier to do business with Lloyds Banking Group Complete telephony, digital and admin-based tasks to service customer queries Take ownership of customer problems, solving them at first point of contact and escalate when required Build long lasting professional relationships with Lloyds Banking Group customers that will exceed their expectations Deal with customer data ethically and in accordance with the FSA requirements Collaborate within the team to clarify facts, exchange information or resolve enquiries and issues Contribute to the continuous improvement of Lloyds Banking Group by identifying and taking ownership of opportunities for improvement to the processes you use, the services you will provide and the values you can add to Lloyds Banking Group Demonstrate consistently Lloyds Banking Group values and behaviours Take ownership of personal development and training, through regular review of performance against business objectives, and take responsibility for self-development Support Lloyds Banking Group’s wider team to ensure that performance standards and business objectives are met Personally, contribute to an environment where colleagues want to work and customers feel valued Carry out a range of processing tasks and handling of customer calls ensuring relevant productivity and quality measures are achieved for Lloyds Banking Group customers in line with specified process and procedures Provide a high-quality service to Lloyds Banking Group customers comprising of handling (select as required inbound or outbound) calls and undertaking a range of processing tasks. This will be achieved as part of a flexible model to support the business in meeting customer demands within agreed service levels   SKILLS: Good communication - oral and written Embrace 'in the moment' coaching to develop your skills and knowledge A great attitude towards providing an excellent level of customer service which exceeds customer expectations. Adaptable to change and willing to embrace new ideas Ability to work unsupervised and deliver quality work across multiple tasks within required deadlines   WHAT’S IN IT FOR YOU? 4 weeks fully paid training Great rates of pay Potential for extension or a permanent position The opportunity to work with some of the most influential and experienced managers in the banking industry   So, if you’re interested in learning, growing and developing, Lloyds Banking Group could be the place for you.

  • Customer Service Advisor

    • Leeds
    • £10.11
    • CWS
    about 2 months ago

    Position: Customer Care Representative Pay Rate: £10.11 per hour Working Hours: Monday-Friday plus maximum of 1 weekend day to be worked over a 4 week period Location: Leeds Duration: 6-month initial temporary contract with permanent opportunities   As one of the UK’s largest financial groups, Lloyds Banking Group’s scale and breadth means your career aspirations could become a reality. Could you help Lloyds Banking Group become the best bank for customers? As one of the UK’s leading financial services Groups, Lloyds Banking Group are currently seeking motivated and enthusiastic individuals to become a part of their team.   KEY RESPONSIBILITIES: Manage inbound customer calls relating to their accounts and products, keeping it simple and making it easier to do business Complete telephony, digital and admin-based tasks to service customer queries Take ownership of customer problems, solving them at first point of contact and escalate when required Take ownership of personal development and training, through regular review of performance against business objectives, and take responsibility for self-development Contribute to an environment where colleagues want to work and customers feel valued   SKILLS: Good communication - oral and written Embrace 'in the moment' coaching to develop your skills and knowledge A great attitude towards providing an excellent level of customer service which exceeds customer expectations. Adaptable to change and willing to embrace new ideas Ability to work unsupervised and deliver quality work across multiple tasks within required deadlines   WHAT’S IN IT FOR YOU? 6 weeks fully paid training Great rates of pay Potential for extension or a permanent position The opportunity to work with some of the most influential and experienced managers in the banking industry   So, if you’re interested in learning, growing and developing, Lloyds Banking Group could be the place for you.

  • Customer Service Advisor

    • Liverpool
    • £10.11
    • CWS
    about 2 months ago

    Pay Rate: £10.11 per hour Working Hours: Monday to Sunday with days off in lieu - Morning – Start times anytime between 9am to 11am / Finish times anytime between 5pm to 7pm – 35 hours per week Duration: 6-month initial temporary contract with permanent opportunities Position: Customer Service Representative   As one of the UK’s largest financial groups, Lloyds Banking Group’s scale and breadth means your career aspirations could become a reality. Could you help Lloyds Banking Group become the best bank for customers? As one of the UK’s leading financial services Groups, Lloyds Banking Group are currently seeking motivated and enthusiastic individuals to become a part of their team.   KEY RESPONSIBILITIES: Manage inbound customer calls relating to their accounts and products, keeping it simple and making it easier to do business Complete telephony, digital and admin-based tasks to service customer queries Take ownership of customer problems, solving them at first point of contact and escalate when required Take ownership of personal development and training, through regular review of performance against business objectives, and take responsibility for self-development Contribute to an environment where colleagues want to work and customers feel valued   SKILLS: Good communication - oral and written Embrace 'in the moment' coaching to develop your skills and knowledge A great attitude towards providing an excellent level of customer service which exceeds customer expectations. Adaptable to change and willing to embrace new ideas Ability to work unsupervised and deliver quality work across multiple tasks within required deadlines   WHAT’S IN IT FOR YOU? 6 weeks fully paid training Great rates of pay Potential for extension or a permanent position The opportunity to work with some of the most influential and experienced managers in the banking industry   So, if you’re interested in learning, growing and developing, Lloyds Banking Group could be the place for you.

  • Customer Service Advisor

    • Halifax
    • £10.11
    • CWS
    about 2 months ago

    Working Hours: Monday to Sunday with days off in lieu - Rotational Mornings shifts between 7am-6pm – 35 hours per week Duration: 6-month initial temporary contract with permanent opportunities As one of the UK’s largest financial groups, Lloyds Banking Group’s scale and breadth means your career aspirations could become a reality. Could you help Lloyds Banking Group become the best bank for customers? As one of the UK’s leading financial services Groups, Lloyds Banking Group are currently seeking motivated and enthusiastic individuals to become a part of their team. KEY RESPONSIBILITIES: Manage inbound customer calls relating to their accounts and products, keeping it simple and making it easier to do business Complete telephony, digital and admin-based tasks to service customer queries Take ownership of customer problems, solving them at first point of contact and escalate when required Take ownership of personal development and training, through regular review of performance against business objectives, and take responsibility for self-development Contribute to an environment where colleagues want to work and customers feel valued SKILLS: Good communication - oral and written Embrace 'in the moment' coaching to develop your skills and knowledge A great attitude towards providing an excellent level of customer service which exceeds customer expectations. Adaptable to change and willing to embrace new ideas Ability to work unsupervised and deliver quality work across multiple tasks within required deadlines WHAT’S IN IT FOR YOU? 6 weeks fully paid training Great rates of pay Potential for extension or a permanent position The opportunity to work with some of the most influential and experienced managers in the banking industry So, if you’re interested in learning, growing and developing, Lloyds Banking Group could be the place for you.