5385 Jobs with Amazon

• Workforce Staffing Coordinator

  • Bristol
  • Not Specified
  • Amazon

  about 18 hours ago
  

  Job Description · Support with recruitment and onboarding of new associates · Support with auditing the Agencies compliance to defined processes and procedures including but not limited to Salesforce management, Eligibility, Reporting and Associate Experience · Ensure the Agencies adherence to absence and attrition processes and reporting · Provide data relating to temporary associates as required · Continually identify and implement process improvements · Participate in Workforce Staffing/ FC specific projects · Develop and maintain effective communication processes to ensure smooth and efficient flow of information between key stakeholders · Undertake any other reasonable duties as requested by the Workforce Staffing Manager · Support induction sessions regularly to evaluate quality of delivery and provide constructive feedback and coaching to the delivery team Candidate Description · You will have excellent communication and interpersonal skills · You will have a hands-on attitude, flexible and adaptable and willing to provide additional discretionary effort when needed · You be able to work within a fast paced environment with a focus on customer service and process improvement · Have the ability to handle sensitive and personal information in a professional and confidential manner · You will possess a high level of attention to detail and drive yourself to deliver work to a high standard · Ability to work autonomously when needed Skills: · Excellent analytical skills and a good attention to detail · Proficiency in Microsoft Office especially Excel is essential (advanced formulas, conditional formatting, pivot reporting, macros, integrating excel with other tools) · Excellent written and verbal communication · Advanced Excel skills · Previous experience in a recruitment or HR environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates., · You will have excellent communication and interpersonal skills · You will have a hands-on attitude, flexible and adaptable and willing to provide additional discretionary effort when needed · You be able to work within a fast paced environment with a focus on customer service and process improvement · Have the ability to handle sensitive and personal information in a professional and confidential manner · You will possess a high level of attention to detail and drive yourself to deliver work to a high standard · Ability to work autonomously when needed Skills: · Excellent analytical skills and a good attention to detail · Proficiency in Microsoft Office especially Excel is essential (advanced formulas, conditional formatting, pivot reporting, macros, integrating excel with other tools) · Excellent written and verbal communication · Advanced Excel skills · Previous experience in a recruitment or HR environment Employer Description At Amazon we believe that every day is still day one. A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history., Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

  

• Data Scientist

  • London
  • Not Specified
  • Amazon

  about 18 hours ago
  

  Job Description Responsibility includes but is not limited to: · Design Machine Learning solutions to support EU Customer Service strategy and customer effort reduction · Develop end to end ML project, including understanding the business need, aggregating data, exploring data, building & validating ML Models · Influence EU CS strategy and business partners by challenging assumptions and driving evidence-based decision making · Ability to convey technical solutions to non-tech business stakeholders · Evaluate cross-team perspectives and understand how interactions among teams, processes, and software systems need to be modeled in analytics solutions · Investigate the feasibility of applying scientific principles and concepts to business problems and products · Deep dive into a significant opportunity, designing the right scientific approach and delivering the solution to drive data insight or describe an end-to-end system · Help raise awareness and educate the organization on new and well-established data science techniques Candidate Description · Masters in quantitative field (Computer Science, Mathematics, Machine Learning, AI, Statistics, or equivalent) · 4+ years of experience working in data science in a consumer product company · Experience with math/stats software, i.e. Python/R or other domain specific software · Functional knowledge of AWS platforms such as S3, Glue, Athena, Sagemaker, Lambda · Understands challenges in business area, applicability of relevant data science disciplines, and system interactions; able to keep others current on scientific advancements · Strong communicator, able to communicate goals and strategies across multiple leadership levels of an organization · Pragmatic problem solver, applying judgment and experience to balance cross-organization trade-offs between competing interests · Flexible, adapting your approach to meet the needs of the team, project, and product · Team player who works constructively and transparently within the wider team · Strong sense of urgency and personal commitment · French, German, Italian or Spanish language skills would be advantageous but is not essential · A PhD in a quantitative field (Computer Science, Mathematics, Machine Learning, AI, Statistics, or equivalent) · Extensive knowledge and practical experience in several of the following areas: machine learning, statistics, NLP, deep learning, dialogue systems, information retrieval, XGBoost, LightGBM, recommendation systems. · Familiar with Serverless Framework in AWS Employer Description Amazon's Customer Service (CS) department is seeking an experienced Data Scientist to join the team. Customer service is the heart of Amazon, our vision is to be "Earth's most customer centric company; to build a place where people can come to find and discover anything they might want to buy online." The successful candidate will be a key member of the EU Customer Service Data, Insights and Design team. The mission of this team is to analyse customer feedback, create actionable insights and improve the customer experience together with our EU business partners. As the EU CS Data Scientist, you will support the analytical strategy for EU Customer Service. As a "hands-on" data science candidate, you lead large projects to drive customer experience improvements, often in new territory, with quantifiable impact for the customer. You drive experiments and rigorous analysis to innovatively answer business questions and evaluate our service. You are able to develop solutions for complex business problems that may extend into other organizations. You anticipate and develop solutions that can address forward-looking business problems. You simplify the design and improve the accuracy of existing solutions, models, processes, and technologies.

  

• Senior HR Business Partner

  • Leeds
  • Not Specified
  • Amazon

  about 18 hours ago
  

  Job Description The Amazon HR team is passionate about business partnering in its truest sense. Reporting to the Regional HR Manager, you will play a critical role in delivering the HR plan across multiple delivery stations in the local region. You will work closely with the operations teams at numerous sites in your region providing pragmatic, commercial and employee-focused advice and support to a client group of operations and area managers as well as several support functions. You will utilize your excellent communication, coaching and influencing skills to drive employee engagement and manage change, ensuring that we retain motivated teams of employees who can deliver an excellent service to our customers. As a Senior HR Business Partner, you will enjoy a varied role and a wide range of interactions across all levels on a daily basis. You will get exposure to many different aspects of the business and have the opportunity to work on national HR projects. Role Responsibilities · Organizational Development and Planning: You will work with your closely with you operational partners to define key business goals and priorities. To inform your priorities you will possess an absolute and intimate knowledge and understanding of all core metrics; applying these to your core areas of HR responsibility in order to prioritize work and set goals. You will also provide input into organizational design discussions i.e. information about talent for succession planning and attrition risks. · Organizational Health: As a Snr HRBP you will implement projects that address workplace environment, employee engagement or retention issues. You will conduct diagnostics to identify trends and environmental ER or workplace issues, communicating findings and formulating and deploying strategic remedies to identified work place issues. As a Senior HRBP you conduct investigations into employee relations issues in consultation with management at site and where required in the UK network. You will also support the roll-out of network compliance initiatives as well as understanding and independently counselling the business regarding local employment law and legislation changes. · Workforce Planning and Recruitment: As a Senior HRBP you will lead on hiring, partnering with your respective Operational/Functional Heads. You may participate in site and UK network interviews panels and also participate in peer level interviews. You will use your influence to help drive hiring decisions and are able to diffuse where decisions may be in conflict. · Talent Management & Development: As a Senior HRBP you will share information and act as a central resource for all talent practices; actively partnering leaders on talent development and performance improvement initiatives. You will also drive, identify and manage forward looking promotions, Senior Manager coaching and development planning in order to aid succession planning and business growth. You will lead the execution of the Talent Review process across site and follow through of outcomes and next steps, preparing managers, providing training/guidance on tools. You will also provide guidance and support to managers on performance related matters in more general terms, ensuring that performance issues are documented accurately within associated tools and progress is reported. · HR Operations: As a Senior HRBP you are able to analyse and pull reports from various HR tools and ensure integrity of data through daily scrutiny, being obsessive about using the data in order to identify process improvements within direct area of work; using data to drive decision making and action while developing narrative documents to build the business case for your innovative change campaigns. You will possess excellent change management skills, partnering with Associate Forum as a one key enabler of change on site. You apply and assimilate the fundamentals of employment law with your deep understanding of Amazon policies and procedures to your operational managers and colleagues, identifying both gaps in policy and process as well as leader knowledge. You will be responsible for the roll out of new policy changes/services and ensures business adoption and/or understanding of changes recommending exceptions to policies with input from Sr. Leaders or HR Management · People Management: As a Senior HRBP you will effectively set the direction for individuals to achieve department or function level goals as well as building robust launch plans for Operations, providing regular coaching and feedback to the operational team to help grow individual functional skills and leadership capability. You are able to demonstrate your understanding of the Amazon performance and leadership bar and effectively apply these to great hiring decisions of team members. You understand, translate and execute the practices of performance management and improvement, challenging, coaching, and supporting your team so they may in turn hold their team members accountable for their own performance. · People Strategy: As a Senior HRBP you understand and are able to communicate the HR vision to team members. You possess intimate knowledge and understanding of all core metrics and are able to translate these for your department of responsibility in order to prepare a reasoned argument in order to influence and drive change initiatives. You are able to assess behaviors and coach indirect reports to demonstrate leadership principles within their role. You will also create local departmental strategy to address medium to long term issues surrounding employee relations, working collaboratively with the other HR Business Partners for business area inputs. Candidate Description · A Bachelor's degree preferably in an HR related field, or CIPD Level 7 equivalent · Have significant HR experience as a senior leader, ideally within a high volume, fast paced and customer focussed environment · Experience of strong change management, negotiation and influencing skills · Experience with MS Office tools and HR Information Systems · Fluent command of English, in both written and verbal form · Advanced knowledge of local labor law · Ability to use analytical and experiential data for decision making · Ability to work independently, as an active member of both business and HR teams · Experience managing medium to large scale projects · A Master's degree in an HR related field or equivalent through experience · Exceptional listening skills and ability to relate to, influence, and coach employees of all levels in the organisation · Intellectual curiosity to bring new insights to the business, preferably in a multicultural environment Employer Description Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. Operations is at the heart of the Amazon customer experience. Each action we undertake is completed on behalf of our customers and meeting and often exceeding their expectations makes us feel good. The Operations team in AMZL are responsible for managing fast-efficient delivery of our customer orders (last mile) and are the final stage in Amazon delivery on our customer promise and they work very hard to ensure that our customers receive their orders on time, everytime. For more information about Amazon Operations, visit our microsite: www.amazon-operations.co.uk

  

• Incident Manager

  • Not Specified
  • Amazon

  about 18 hours ago
  

  Candidate Description We are looking for a passionate, hard-working, and talented Call Leader who wants to remove risk to the customer, resolve globally impacting barriers, and drive innovation within the team. As a member of IRT you will be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to contribute and build a support and process model which will impact Amazon at a global level. You'll be surrounded by people who are wickedly smart and believe that world class service is critical to customer happiness. On a typical day, the employee will lead high-severity response calls, ensure fast and accurate triage for a global remote support organization, direct engineers for resolution, lead root cause investigations, and implement changes to avert future risk and drive process improvements for Global Operation teams. Candidate must be forward thinking with a high degree of customer service focus and excellent communication skills. The Incident IT Call Leader serves as the liaison and escalation point to Field Operations and Field IT. Your peers will be system and software support engineers working to ensure Fulfillment Center systems are healthy and available to meet customer demands. In this role you will have the opportunity to participate in solutions to business problems that are truly unique to Amazon. This is team is a global team, so strong communication skills are a must. We value attention to detail, customer obsession, and desire to always find and remove customer · Bachelor's Degree · At least 2 years Problem and Incident Management experience · 4+ years of hands on IT systems or relevant experience in a commercial production environment · 4+ years of experience in each of the following: Microsoft Administration, Linux Administration, or Cisco IOS (CLI) · 4+ years of experience with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP · Technical experience with certifications: CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications · Ability to work in and keep up with a fast moving environment via effective prioritization and time management. Experience working in virtualized enterprise networking environments. · Scripting skills or python · Experience with project management and or ITIL · Good Exposure toward ticketing tools and integration · Detail oriented, excellent analytical skills, and a strong team player who works well with immediate and extended team, and consistently puts the team above oneself. · Excellent written and verbal communication skills · Bachelor's degree in Computer science or IT related field · Cisco or Networking certificates eg, CCNA, Network+(CompTIA) · Microsoft Certified Solutions Expert and Microsoft Certified IT Professional Systems Administrator Certifications · Tableau, Python, Business Intelligence, SQL · Strong troubleshooting skills of very complex systems · Ability to explain complex IT concepts in simple terms · Ability to manage high priority projects Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

  

• Program Manager, Supply Chain

  • London
  • Not Specified
  • Amazon

  about 18 hours ago
  

  Job Description You own the EU Cross Dock(IXD) placement analytics and performance monitoring for one of the EU marketplaces and you will: Recommend improvements to the EU Cross Dock(IXD) strategy using modelling and large datasets. You will guide the planning teams with regards to the mix of selection to place in Amazon buildings, reducing distance to customers and spinning the Amazon flywheel ! Pioneer new ideas to increase speed and reduce delivery cost to customers. -Partner with the Operations to monitor and improve performance of Cross dock FCs. Pilot and implement your recommendation in production through smart configurations in Amazon systems. Develop the analytics required to visualize opportunities and measure progress. Candidate Description The Amazon EU Inbound Supply Chain team is looking for an exceptionally bright, talented, and driven people to work with us on innovating and improving our processes on behalf of our customers in EU. This role will give you a unique view on Amazon systems, process and operations, interacting with planning teams, business teams, fulfilment centres and technical teams. If you are a passionate advocate to drive operations with strong analytical and inter-personal skills with the ability to extract insights from data, understand where actions need to be undertaken to improve performance and processes, and be able to communicate with cross-functional teams, we'd like to talk to you. This position is based out of our EU Headquarters in Luxembourg ideally however- location can be flexible., Bachelor's / Master's degree in supply chain, business, or engineering. 4 years of experience in a highly analytical environment. Strong data analysis skills, ability to produce, interpret and draw conclusions from data. Strong knowledge of SQL and Microsoft Excel. Experience of dealing with results, metrics and data management and desire to create and build new processes. Proven ability to manage complicated projects with experience leading cross-functional projects and teams. Ability to handle multiple competing priorities in a fast-paced environment. Organized, self-starter and a quick learner. Must be an independent problem solver that can make high quality judgments and decisions quickly with excellent organization skills. Must be detail-oriented with a demonstrated ability to self-motivate and follow-through on projects. Excellent communicating skills coupled with ability to comfortably and confidently present to all levels within the company is required. Ability to think and react in a high-energy, fast paced environment. Preferred qualifications * MBA or advanced degree in supply chain, business or engineering. Experience with supply chain modelling and other statistical analysis tools. Strong proficiency in analysis tools including SQL, Microsoft Excel and statistics software. Knowledge of R / Python / any tool allowing visualization and automation will help you go further in your job. -Demonstrated ability to manage multiple projects. Prioritization, planning and task delegation. Have you ever ordered a product on Amazon websites and wondered how it got delivered to you so fast, and what kinds of systems & processes are running behind the scenes to power the whole operation? If so, this role is for you. If you'd like join the world's largest online retailer, this is your chance to have fun and make history!, Bachelor's / Master's degree in supply chain, business, or engineering. 4 years of experience in a highly analytical environment. Strong data analysis skills, ability to produce, interpret and draw conclusions from data. Strong knowledge of SQL and Microsoft Excel. Experience of dealing with results, metrics and data management and desire to create and build new processes. Proven ability to manage complicated projects with experience leading cross-functional projects and teams. Ability to handle multiple competing priorities in a fast-paced environment. Organized, self-starter and a quick learner. Must be an independent problem solver that can make high quality judgments and decisions quickly with excellent organization skills. Must be detail-oriented with a demonstrated ability to self-motivate and follow-through on projects. Excellent communicating skills coupled with ability to comfortably and confidently present to all levels within the company is required. Ability to think and react in a high-energy, fast paced environment. Preferred qualifications * MBA or advanced degree in supply chain, business or engineering. Experience with supply chain modelling and other statistical analysis tools. Strong proficiency in analysis tools including SQL, Microsoft Excel and statistics software. Knowledge of R / Python / any tool allowing visualization and automation will help you go further in your job. -Demonstrated ability to manage multiple projects. Prioritization, planning and task delegation.